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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

solutions-focused administrative professional eager to offer 13+ years of solid experience in operations support, client / business relations, project management, and regulatory compliance toward maximizing an employer s success.

 

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profile of qualifications

 

         top performer who makes decisions to reflect positively on business efficiency, corporate well-being, and client satisfaction.

         integral leader who seamlessly handles confidential administrative responsibilities while maintaining high-quality service.

         excellent communicator who successfully interfaces with all levels of business representatives and clientele to meet goals.

         ambitious self-starter who plans, prioritizes, and manages unstructured objective processes to achieve superior results.

 

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key areas of expertise

 

claims administration                          project management                                distributor relations                      data management

executive-level support                       job quotes / estimates                          process improvement                     jd edwards software

client / business relations                  policy / procedure analysis                    regulatory compliance                   microsoft office suite

 

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career highlights

 

         improved cash flow for consolidated turbine support by establishing a system to enhance timing and consistency of filing claims.

         saved $765,000 as project coordinator for merge communications / pulte homes by organizing a nationwide audit of phone lines installed independently at construction and sales sites, as well as saving $340,000 more via service / billing consolidations.

         ensured compliance with nhl, minor league baseball, and ncaa licensing requirements while designing top merchandise.

 

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professional synopsis

 

claims administrator

consolidated turbine support, mesa, az                                                                                                                         2007 c 2009

 

         utilized broad scope of industry experience to organize mechanics notes, travel expenses, parts used, and labor to file warranty claims and / or bill customers for turbine engine repair based on understanding of manufacturer warranty terms and policies.

         contributed sharp analytical abilities toward preparing job quotes and travel estimates based on eligibility of specific engines for special programs and service bulletins, along with liaising between manufacturers and customers to coordinate coverage.

 

project coordinator

merge communications, tempe, az                                                                                                                                      2005 c 2007

 

         strategically steered contracted efforts for a pulte homes voice centralization project, including directing collaborations on nationwide phone service audits, as well as developing structured database hierarchy and setting up invoice entry and reporting.

 

rebate & pricing administrator

honeywell cpg, danbury, ct                                                                                                                                                 2000 c 2004

 

         applied dynamic interpersonal relations skills toward interfacing among major distributors, including qualifying, calculating, and issuing rebates to commercial and government customers to guarantee high-quality service and seamless operations.

         expertly maintained complex pricing structures within a large-scale database and streamlined order processing activities, along with using jd edwards and microsoft excel software to create customer profiles and rebate databases.

 

merchandising & design manager

spotlight apparel, brookfield, ct                                                                                                                                      1997 c 2000

 

         drove business growth by supporting executives within a small entrepreneurial company, including designing and merchandising key apparel for licensed and corporate clients (i.e. nhl, minor league baseball, ncaa college basketball).

         coordinated technical designs with innovative embroidery and print capabilities while monitoring licensing compliance.

         cost-effectively purchased stock and custom-designed garments from domestic and international sources.

 

 

text box: mary nelson-boyceyyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

i am excited to build a rewarding career with your company, and am confident that my professional skills can help to achieve your goals.  i can offer 13+ years of solid experience in operations support, client / business relations, project management, regulatory compliance, and data management, and am well-versed in all facets of job quotes / estimates, policy / procedure analysis, and process improvement.

 

to complement my background, please note that i am highly proficient with microsoft office suite and jd edwards software.  i am also willing to learn and master any additional programs as necessary to complete my job duties.

 

most recently, as a claims administrator for consolidated turbine support, i utilized my broad scope of industry experience to organize mechanics notes, travel expenses, parts used, and labor to file warranty claims and / or bill customers for turbine engine repair based on my thorough understanding of manufacturer warranty terms and policies.  within this role, i also prepared job quotes and travel estimates, and liaised between manufacturers and customers to coordinate key coverage.  during this time, i successfully improved cash flow by establishing a system to enhance timing and consistency of filing claims.  as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience and business accomplishments.

 

you will find me to be a results-focused professional who can demonstrate superior attention-to-detail and sharp analytical abilities.  in addition, i can plan, delegate, and manage multiple administrative tasks within fast-paced, deadline-driven environments while streamlining business processes to increase productivity, efficiency, and quality.  for the sum of these reasons, i believe i will prove to be an incredible asset to your company.

 

i look forward to hearing from you, and thank you in advance for your consideration.

 

sincerely,

 

 

 

mary nelson-boyce

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