accomplished nurse manager with more than 10 years experience in clinical management and team leadership. possess a solid work history with a proven track record in maximizing patient care, improving facility safety, and reducing patient length of stays as well as non-emergent er visits. devise and implement innovative staff training and operational programs to achieve both patient care and facility administration goals. collaborate well with patients and senior managers. licensed registered nurse in massachusetts and vermont. certified bls for healthcare providers which expires february 2010.

career accomplishments

 

boston scientific

     successfully grew the fort meyers region by 30% for the largest healthcare client account in the south florida district through innovative account management and client relations methods.

     generated $125,000 of new accounts while simultaneously increased continuity of care for patients by 50% by leading and executing a physician follow-up referral program.

 

united states navy

     maximized available daily patient appointments by 45% and decreased patient wait times from 3 days to 24 hours for acute care appointments by implementing an innovative appointment scheduling process for a 47-bed naval hospital in japan.

     increased patient compliance rates from 20% to 80% by orchestrating new diabetes program management.

     successfully decreased non-urgent visits to the er by 25% through design of an innovative triage nurse program.

    conceptualized a computerized women s health program, increasing feedback to patients from 3 weeks to 1 week with a 60% increase in continuity of care.

    improved safety rates by 30% for 12 clinics by designing a patient safety communication hand-off tool.

    reduced non-emergent visits to the er by 65% by initiating and implementing a staff educational program.

     selected over 15 peers to lead as charge nurse by the nursing staff.

     increased continuity of care by 50% and decreased the average patient stay from 4 days to 2 days while leading a 24-person multidisciplinary team.

     achieved 100% compliance rate by designing new policies and training 45 peers on care of the terminally ill.

    planned and executed training program that trained 25 army licensed practical nursing students, resulting in 95% pass rate during postpartum clinical rotation. 

    led development of 8 new registered nurses, resulting in effective orientation and 100% pass rate on national nursing board exam. 

    awarded navy and marine corps commendation medal for exemplary leadership and professional achievement.

professional experience

 

boston scientific, valencia, ca                                                                 2008-present

clinical specialist

     managed patient care in more than 100 operating room cases by guiding neurosurgeons and pain management physicians during implantations of medical devices.

     led follow-up care and education of more than 200 spinal cord stimulator patients in a clinical setting.

     successfully completed a 12-week training course on introductory summit neuromodulation sales methodologies.

 

 

 

 

 

united states navy                                                                                                      1999-2008

clinic manager, family practice clinic, yokosuka, japan (2006-2008)

     administered daily patient schedules for 14 family practice physicians as a template manager.

     directed training and professional development initiatives for 35 medical assistants annually.

     acted as a breastfeeding educator and advocate for the health promotions department on a volunteer basis, serving more than 200 hours.

 

clinic manager, ambulatory care clinic, pensacola, florida (2004-2006)

     staffed and supervised a 28-person team to plan and launch a comprehensive preventative health program for a 2,000-person naval cryptology command.

     developed and organized a women s health care program to educate more than 1,000 patients on nutrition and preventative health.

     conceptualized and launched a safe sex educational campaign, publicly speaking to 2,000 patients.

     led a 15-person team to completely revise an ambulatory care manual and contributing to attaining joint commission national hospital accreditation.

 

charge nurse, medical-surgical unit, pensacola, fl (2002-2004)

     managed a 45-person healthcare team by coordinating interdisciplinary care of all patients for a 34-bed medical-surgical unit.

     created and implemented an improved staff training program to successfully attain 100% compliance on patient discharge procedures as well as gynecological post-operative nursing care.

     developed an innovative training management system, improving staff performance to 90% employee advancement to the intensive care unit.

 

staff nurse, postpartum unit, bethesda, md (1999-2002)

     supervised an 8-person team managing care for 4,000 high risk mother-baby patients for a 15-bed unit.

     facilitated lactation consulting to proactively educate more than 4,000 patients on breastfeeding facts and methods.

     established patient risk management educational tools to increase staff awareness, resulting in 100% compliance for the joint commission national hospital accreditation program.

     graduated from an 8-week officer indoctrination school.

education                       

 

university of oklahoma, master of science in human relations

 

norwich university, bachelor of science in nursing (bsn), 1999

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a clinical management capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include more than 10 years experience spearheading innovative patient care and facility administration programs to achieve high rates of patient satisfaction, safety initiatives, and regulatory compliance. i have effectively applied my skills and knowledge toward my nursing career, obtaining a bsn and master s degree in human relations as well as licensure as a registered nurse in vermont and massachusetts and bls for healthcare providers.

 

to complement this background, i offer a solid work history as a proven team leader, improving healthcare staff performance and administrative operations:

     generated $125,000 of new accounts while simultaneously increased continuity of care for patients by 50% by leading and executing a physician follow-up referral program.

     successfully decreased non-urgent visits to the er by 25% through design of an innovative triage nurse program.

    conceptualized a computerized women s health program, increasing feedback to patients from 3 weeks to 1 week with a 60% increase in continuity of care.

     achieved 100% compliance rate by designing new policies and training 45 peers on care of the terminally ill.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

yyyyyy x. yyyyyy