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yyyyyy x. yyyyyy                                         

0000 xxxxxx xxxx , xxxx , xxxxx 00000

abc@xyz.com

(xxx-xxx-xxxx

career objective

productive, quality-oriented senior-level administrative professional eager to contribute exceptional project management, business support, and sales skills toward optimizing operations of a progressive organization

profile

ø  demonstrated ability to provide excellent service for existing customers while expanding sales pipeline; manage key accounts, develop niche markets, administer major contracts resulting in high-revenue transactions

ø  proactively monitor industry trends and developments, including competitive services and marketing activities; effectively identify and capitalize on opportunities to penetrate and develop markets

ø  effectively perform multiple concurrent responsibilities in fast-paced settings; strong attention to detail and emphasis on accuracy

ø  dynamic communication, presentation, negotiation, and relationship management skills; motivated team player equally productive in independent and collaborative environments

ø  sharp technical proficiencies including microsoft word, excel, and outlook, as well as banking systems

professional experience

jpmorgan chase bank, irvine, ca                                                                                                                2005 c present

sr. regional sales assistant (insert date c present)

  • in recognition of outstanding performance, steadily progressed within this leading financial services firm to attain senior-level position entrusted with managing portfolio of middle market business customers with annual revenues ranging from $3m c $21m   
  • expertly open and close accounts, process loan transactions, initiate wire transfers, perform overdraft research, prepare and review documentation, investigate and resolve client issues, and facilitate closings

personal banker (insert dates)

  • provided exceptional service to existing and prospective customers; offered customized recommendations for retail banking, investment, residential lending, and business banking products
  • consistently surpassed sales and referral goals and continually increased product-per-customer ratio
  • efficiently and accurately processed transactions; identified fraudulent activity to prevent potential losses

sr. regional sales assistant (insert dates)

  • successfully supported first vice president of investments for arizona and orange county, california; additionally answered employee questions and provided technical support to 80 financial representatives
  • performed hr and administrative duties including assisting with onboarding and scheduling training, maintaining employee files, tracking staff productivity, preparing expense reports, coordinating travel arrangements and corporate events, and preparing office for compliance audits

sr. appraisal coordinator (insert dates)

  • effectively liaised between lending partners and appraisers in a heavy volume environment; assisted with technical issue resolution, customer support, appraisal request review and assignments, and monitoring appraisal reports

   

professional community management, lake forest, ca                                                                                    2003 c 2005

architectural liaison

  • worked closely with homeowners to ensure understanding of and enforce all architectural rules and regulations in compliance with city and association guidelines
  • assisted with preparation of plans, process home improvement/modification applications, authorized permits for structural and exterior modifications, and led monthly meeting with architectural committee and homeowners

 

delta air lines, los angeles, ca / seattle, wa                                                                                                  2000 c 2003

sales representative / gate agent

  • coordinated domestic and international travel arrangements for passengers, collected detailed customs information for international travel including passport and visa information,  and complied with strict security procedures for baggage check-in and passenger boarding

credentials & professional development

california notary license                                                                                                                                             2010

california real estate salesperson license                                                                                                                  2005

california law seminar for community associations managers                                                                                     2005

 

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