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xxx-xxx-xxxx
0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

yyyyyy x. yyyyyy s. kirkland

 
yyyyyy x. yyyyyy

highly proficient, quality-focused administration & management professional with solid human resources experience, eager to contribute dynamic team-building and interpersonal relation skills toward actively supporting a progressive organization in optimizing operational performance.

profile

ø  offer 8 years experience in administration and operations management, with human resources and staff development background.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including management, staff and clients.

key achievements

ø  initiated and implemented a weekly strength, weakness, opportunity and threat analysis (swot) techniques between a team of diverse professionals.

ø  successfully decreased potential customer complaints 20% by directly overseeing the food safety, allergen and marketing of all new product releases.

professional experience

fresh direct, llc. - queens, ny                                                                                           2000-present    

new product planning team leader (2005-present)                                               

  promoted to contribute dynamic leadership skills in managing 3 associates; relied upon to lend expertise toward actively mentoring employees, playing a solid role in supporting the development of top-performing team members.

  manage cross-functional, multi-disciplinary teams in creating new products, and launch new products monthly on company website.

  proficiently develop and execute qa strategies supporting enterprise-wide operations.

  innovatively resolve product-related issues by implementing a new customer service feedback process.

executive administrative assistant (2000-2005)

  actively supported the human resources department with filing, verification of employee benefits, interviewing process and the distribution of employee identification cards.

  maintained full accountability for developing structured agendas for 3 senior managers, demonstrating exceptional multitasking and organizational skills in achieving operational goals and timelines.

  steered general office administration activities ranging from ordering supplies and maintaining records management to bookkeeping and participating in monthly senior management team meetings.

 

springfield gardens u.m.c. - queens, ny                                                                            2000

administrative supervisor

  directly managed a team of 5 associates, leading full administrative and general office duties supporting the director and department, with strong focus on optimizing productivity and efficiency.

  ensured new associates are properly trained on all departmental policies and procedures.

education

master in general management, concentration in human resources (enrollment in process)

bachelor of arts, communication - college of new rochelle (brooklyn, ny), 1999-2004                  

technical skills

microsoft office (powerpoint, outlook, excel, publisher), windows xp/nt, wordperfect, sap r/3


 

 


date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

from leading high performance teams and facilitating superior employee development to streamlining operations and executing proactive human resources processes/procedures, i have continually excelled in maximizing performance as a dynamic leader.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  as illustrated by my career background, i have continually advanced in administration and management, with a human resources background.  to complement my experience, i offer a bachelor of arts in communications and am currently enrolling in a master s program in general management, with a concentration in human resources.

 

as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

professional regards,

 

 

 

yyyyyy x. yyyyyy s. kirkland

 

 

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