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yyyyyy x. yyyyyy
0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
solutions-focused, quality-oriented it professional currently pursuing msc. in information technology, information assurance & security, eager to contribute technical expertise as well as sharp team building and management skills toward actively supporting company operations.
profile
ø offer progressive it experience in planning, directing and implementing critical projects focused on innovative information technology and end-user solutions.
ø expertise in developing strategic policies, procedures, processes, and methodologies to optimize performance.
ø proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø excel at interacting with broad populations including senior management, staff, users and external contractors.
ø highly versatile; quickly master new roles, responsibilities, technologies, and environments.
key achievements
ø innovatively reorganized and built new domain controllers, file server, sql server, isa server, backup server, and 6 server citrix farm for first bank & trust.
ø designed, developed and implemented a help desk database for thompson thrift construction; built knowledge base and it inventory tracking aids instrumental to improving company performance.
ø successfully created a contact management database for junior achievement of west vigo county organization including user training.
ø trained, mentored and motivated employees on using crystal reporting to draw information from macola inventory system at curtis maruyasu america, leading to increased profitability.
ø created a human resources database and educated hr department users on replacing paper tracking of 150 hourly employee tracking system for consolidated container company, to streamline workflow.
technical skills
application experience: novell & microsoft 2000 & 2003 server; microsoft exchange server, microsoft sql server, active directory, windows 95, 98, 2000, nt, xp; microsoft office 98 - xp word, excel, power point, & access; ms publisher; ms visio; ms outlook; adobe pagemaker 6.5; adobe photoshop; html; abc flow charter; word perfect; lotus notes; internet connections; scanner software; quicken; microsoft schedule+; goldmine contact database; macola inventory database; crystal reports; groupwise; adobe acrobat professional; power way/ paradigm document control & management software; & banner database; cognos; report net; lightshow; unicare; ghosting & imaging.
hardware experience: hp prolient servers, dl360, dl380; cisco asa pix, asa 5505, asa 5510; cisco catalyst variety switches; cisco 3800 variety routers; printers, hp, lexmark, dell, cannon; hp thin client ce & se, wsys thin clients; all workstations using windows operating systems.
professional experience
first bank & trust, paris, il 2006-present
network administrator
contribute it expertise and dynamic problem solving skills in managing 27 servers, including 4 domain controllers, exchange server, 6 server citrix farm, data servers, isa server, asa firewall, phone and hvac.
drive all hardware/software system reviews, identify and address existing and potential issues and create proactive upgrades and enhancements for optimal results.
successfully apply it expertise, as well as administrative talents, toward strategically developing and implementing policies and processes that optimize containment of threats, risks and vulnerabilities compromising computing environment integrity.
proficiently write and update all network documentation and disaster recovery manuals to ensure users are properly educated on policies and procedures.
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hamilton center, inc., terre haute, in 2005-2006
information systems specialist
exhibited it expertise and strong communication skills toward acting as first point of contact in assisting 719 users, responding to inquiries and troubleshooting problems.
ensured efficient and secure network functioning by collaboratively working with system administrator, is specialist and productivity improvement group.
conducted comprehensive research and analysis on new technology and trends; recommended new technology products to senior management to optimize user productivity while minimizing costs.
indiana state university, school of graduate studies, terre haute, in 2004-2005
office manager
demonstrated dynamic leadership skills in overseeing daily operations, with strong focus on optimizing productivity, efficiency and performance.
managed, trained and mentored 8 employees, playing an instrumental role in the development of top performing team members.
strategically planned and coordinated work schedules to maximize use of resources while controlling costs and meeting organizational needs.
prior experience
curtis maruyasu america, cincinnati, oh 2002-2003
administrative assistant / computer support
zicka walker homes, cincinnati, oh 2001-2002
administrative
assistant / computer support
delphi interior &
lighting systems, div. of general motors corp., anderson, in 1995-1999
manufacturing package coordinator, document center controller & warranty
parts coordinator
education
master of science, information technology, information assurance & security (in progress) - capella university
bachelors of applied science, computer information systems - kaplan university, 2008
honors: phi theta kappa international honor society, national society of collegic scholars, alpha beta kappa national honor society, alpha tau chapter of epsilon delta pi computer science honor society
associate of applied science, computer information systems - kaplan university, 2004
honors: phi theta kappa international honor society, national society of collegic scholars, alpha beta kappa national honor society
professional development/training
a+ core certification training
ccna certification training
ms-dse certification training
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