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0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪ (xxx-xxx-xxxx ▪ abc@xyz.com
Information Technology Specialist
Performance-driven IT Professional with 25 years experience is eager to contribute technical proficiencies as well as dynamic project management skills toward supporting operations of a progressive organization.
♦ Key areas of Expertise ♦
Banking Operations/Management
IT Implementation/Management
Project Management
Strategic Planning
Systems Administration
Software Development
Business Process Re-Engineering
Streamline Work Flow
Troubleshooting
Relationship Management
Presentation Skills
Customer Service
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Professional Profile
Ø Escalate business development through superior IT management and strategic planning and which increase productivity and revenue growth; exceed goals and objectives, and adhere to all standards and regulations
Ø Organized and detail-oriented professional with extensive experience in banking operations; technical development, hardware/software selection, data/voice communications installation and support, banking applications, e-banking products, and IT implementation including installations and software/hardware migration; provide support and maintenance for IT equipment and source database
Ø Key accomplishments include successful implementation of a bank wide Local/Internet e-mailing system, creation of infrastructure required for the bank s debit card project implementation, and automation of bank s banking operations
Ø Result-driven and knowledgeable in diverse hardware/software, business applications, LAN/WAN, client/server architecture, and computer security; design, implement, and support IT infrastructure and networks
Ø Exhibit diagnostic and collaborative problem-solving skills; proficient in translating individual needs into customized and cost-effective business solutions
Ø Demonstrate superior leaderships qualities and build strong working relationships; skillfully manage projects, prepare budgets, develop business proposals, close deals with prospective clients, and streamline workflow process including Leave, Loan, and Store requisition applications
Ø Communicate technical and complex information easily and concisely; display excellent presentation skills while serving as company representative in computer vendor exhibitions, conferences, and seminars; facilitate training and demonstrations in support of clients; prepare various IT procedure and operations manuals; participated in several committees and served as Chair
Ø Professional affiliations include serving as Member of the Computer Association of Nigeria, Computer Professionals of Nigeria, and Nigeria Institute of Management of Nigeria
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Employment History
Deputy General Manager 00/2000 C 03/2006
African Express Bank PLC ▪ Lagos, Nigeria
Acted as Group Head of banking operations during his absence
Served as Chair of committee which packaged the banks Total Quality Management (TQM) and launched implementation of TQM in the bank; participated in Assets and Liability Committee and Credit Review Committee meetings
Boosted business proficiencies by directing daily activities of IT Group, internal and external regulatory bodies, and IT and banking operations infrastructure; strove to enhance quality of service by improving software developed in-house to augment the banking system application
Dedicated leader who designed, implemented, and supported 18 branches of the bank and their LAN and WAN infrastructure utilizing various telecommunications equipment and links channels including wireless radio, dial-up and VSAT; accurately prepared a bank-wide IT budget and monitored its execution
Key player who automated banking operations for offices, treasury, trade finance, and inter-branch communications; facilitated user training on application of the banking system
Expertly selected and implemented SWIFT (Society for Worldwide Interbank Financial Telecommunication) connectivity
Effectively coordinated and managed Process Re-engineering activities; setup a Service Excellence desk
Essential member who oversaw all IT equipment procurement, installation, and maintenance; displayed expertise through preparation of computer equipment room to meet international standards
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Additional Employment
Licensed Practical Nurse, Hospital? ▪ City, State C this shows that you are employed now Date C Date
SNR Manager, FSB International Bank PLC ▪ Lagos Nigeria 1993 C 2000
IT Banking Consultant, First African Trust Bank Limited ▪ Lagos Nigeria 1992 C 1993
IT Banking Consultant, Nigeria-Arab Bank Limited ▪ Lagos Nigeria 1990 C 1992
IT Consultant, Data and Telecommunications ▪ Lagos, Nigeria 1988 C 1990
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Computer/Technical Skills
Ø Proficient in implementation and support of multi-platform systems network for various businesses including banking
Operating Systems: LAN, WAN, SCO XENIX ver. 2.3.2, ORACLE ver.5.1, Dbase4, Clearing system, M-TEL system, VAT system, Customs systems, PC-MOS and MS_DOS
Hardware: ??
Software: MS-Office Suite, Novell Netware, Lotus Notes, Lotus Domino, Lotus Sametime
Banking Applications: MicroBanker, Peat Banker, Equinox (Phoenix), E-banking C Value Card, NAC system, NITEL Bill Payment collection system, Customs Duty Collection System, NITEL GSM Collection system
eBanking Products: Internet Banking, Telephone Banking, GSM/SMS based banking, FlashPay and PC/Home banking
Telecommunications: data/voice communications, wireless radio, dial-up, leased circuit, dial-up and VSAT
Please organize and ensure this section is complete and accurate. Where does the information below fit in?
Dbase4 under DOS environment (RECOVERY system, CLEARING system and MICR system)
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Education and Professional Development
Master of Business Administration 1997
Enugu State University of Science and Technology ▪ Nike, Enugu
Bachelor of Science in Computer Science 1984
University of Nigeria ▪ Nsukka, Nigeria
The West African Examinations Council (WAEC), Division Two 1974 C 1979
National Secondary School ▪ Nike, Enugu
Additional Training
Banking Operations program, ▪ JBH Int l Associates
Disk Management and Troubleshooting ▪ Lagos Business School
Management Development ▪ SCG Limited
THE ERA OF VALUE seminar ▪ Lagos Business School
The Service Excellence program, A Customer Awareness Seminar ▪ JBH Int l Associates
Management Information Systems for the Financial Industry ▪ Lagos Business School
Conflict of Interest: Ethical Issues seminar ▪ Lagos Business School
Basics of Managing People program ▪ JBH Int l Associates
Total Quality Management seminar ▪ Lagos Business School
Advanced Training on Microbanker ▪ Citicorp Information Technology Industries Ltd. (CITIL), Bangalore, India
Computer Virus seminar ▪ IT professionals Limited
E-Commerce, Trends, Opportunities and Threats ▪ Philip Consulting
Systems Contingency Planning and Disaster Recovery Strategies ▪ FITC
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0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪ (xxx-xxx-xxxx ▪ abc@xyz.com
[Date]
[Attention Line]
[Organization s Name]
[Address Line 1]
[Address Line 2]
Dear [Insert Name]:
This letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as [IT Specialist] within your organization. I bring 25 years of valuable experience and training which makes me an excellent match for your advertised position.
You will gain a dedicated and motivated individual who can communicate well with all levels of the organization. I am able to inspire others to achieve common goals and create innovative solutions to complex problems. Expertise in banking operations and management, IT design, implementation, maintenance and support, troubleshooting, and superior customer service are some of my strengths.
I would appreciate the opportunity to meet with you to discuss how my skills and background might fit in with [Organization Name s] current and future needs. Please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule. Thank you for your time and consideration.
Sincerely,
Christopher Onwuekwe
Enclosure
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