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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

CompTIA Network+ Certified • Systems Management • Network Administration • IT Support

 

S

olutions-driven professional specializing in Systems / Network Installations, Configurations, Upgrades, Migrations, and Problem Resolutions eager to contribute over 5 years of progressive, cross-functional experience toward delivering high-quality IT performance and maximizing a forward-thinking employer s technology growth.

 

 

                                    Areas of Expertise                                   

 

         New / Emerging Technologies

         Systems / Network Upgrades

         User Training / Support Tools

         Project Development / Management

         Network Connectivity Issues

         Client Needs Fulfillment

         Testing / Troubleshooting

         Application Administration

         Systems Integration Migration

         Disaster Recovery Planning

         Problem Identification Analysis

         Business Process Optimization

 

                                Technology Summary                               

 

Software

Windows 9x / NT / 2000 / XP / Vista • Microsoft Office 2000 / 2003 / 2007 • WinFax • Ecometry • Symantec AntiVirus

Norton Ghost • Drive Copy • Remote Desktop • PC Anywhere • VNC • NetMeeting • Interactive Intelligence VolP

 

Hardware

HP-Compatible PCs • Workstations • ProLiant Servers • IBM Blade Servers • Cisco Switches • Motherboards • Monitors

Video / Sound Cards • CD-ROM Drives • Memory Chips • IDE / EIDE / SCSI Hard Drives • SCSI Controller Cards

Tape Backup Drives • Optical Drives • Scanners • Printers • Multifunction Machines • Polycom VolP Phones

 

                                    Career Highlights                                  

 

         Recognized for outstanding professional knowledge and job performance with High-Level Customer Satisfaction rates at Circuit City, along with achieving Employee of the Month from PetsUnited for efforts above and beyond role.

         Strategically steered IT processes by employing key networking knowledge of complex routing protocols (RIP, OSPF, IS-IS, IGRP, EIGRP, BGP, and CDP), internet addressing / subnetting, TCP / IP, servers, encryption, and firewalls.

         Played a vital role in maximizing data access and security efforts by designing, developing, implementing, and managing LAN and / or WAN enterprise networks utilizing Windows technologies.

 

                                Professional Synopsis                              

 

Junior Network Administrator                                                                                                                                       2007 C 2009

PetsUnited, LLC, Hazleton, PA

 

         Applied dynamic technical talents toward troubleshooting Networks, Phones, Printers, and Computers (Mac / PC) to include utilizing Active Directory for new users / groups and facilitating seamless email exchange processes.

         Expertly set up and managed SSL VPN for 50+ users requiring telecommute access, along with interfacing with IIS professionals for multiple e-Commerce websites (i.e. dog.com, fish.com, bird.com).

         Optimized business efficiency by maintaining Interactive Intelligence VolP phone systems for 250+ users, as well as setting up and maintaining AT&T business cell phone accounts for 22 company users.

         Set up numerous HP ProLiant Servers and IBM Blade Servers running Windows Server 2003 to include monitoring all provided entities (i.e. Domain Controllers, DHCP, DNS, Exchange 2003 / 2007, Apple Xserve, and VMware ESX and Citrix XenServer) among multiple Virtual Machines.

 

Firedog PC Technician                                                                                                                                                     2004 C 2007

Circuit City, Wilkes-Barre, PA

 

         Utilized broad scope of industry and professional knowledge to provide on- and off-site computer hardware / software troubleshooting to including analyzing individual client needs and providing best IT solutions as necessary.

         Contributed strong organizational and multitasking skills toward maintaining storewide wired / wireless networks.

 

                          Professional Certifications                        

 

CompTIA Network+ Certification

Cisco Certified Network Associate (CCNA) Certification (In Progress)

New Horizons Computer Learning Center

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

 

I am excited to build a rewarding career with your organization, and am confident that my broad range of professional skills can achieve your key objectives.  I can offer over 5 years of progressive, cross-functional experience in Systems Management Network Administration, and IT Installations, and am well-versed in all facets of Configurations, Upgrades, Migration, and Problem Resolutions.

 

To compliment my background, please note that I hold a CompTIA Network+ Certification and am currently pursuing a rigorous CCNA Certification from New Horizons Computer Learning Center.  Kindly refer to my enclosed resume for a comprehensive account of my technical proficiencies.

 

Most recently, as a Junior Network Administrator for PetsUnited, LLC, I applied my dynamic technical talents toward troubleshooting Networks, Phones, Printers, and Computers (Mac / PC).  Within this role, I expertly set up and managed SSL VPN for 50+ users and maintained Interactive Intelligence VolP phone systems for 250+ users.  During this time, I achieved Employee of the Month accolades for efforts above and beyond my professional role.  As this is just a sampling of my background, please kindly refer to my enclosed resume for additional experience.

 

You will find me to be a solutions-focused professional who can contribute superior attention-to-detail and sharp analytical abilities.  In addition, I can plan, delegate, and complete multiple IT tasks within fast-paced, deadline-driven environments while streamlining overall technical processes to increase efficiency.  For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your team.

 

I look forward to hearing from you in order to discuss an available opportunity for which I am qualified.  I may be reached as indicated, and thank you in advance for your time and consideration.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

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