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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
Home: (xxx-xxx-xxxx
abc@xyz.com
Career Objective
Driven Professional seeking a challenging position as a Field Service Technician, where expertise in technical systems, troubleshooting, and customer service will prove instrumental to company success.
Profile
A results-oriented professional offering over twenty-five years experience in field service, customer support, and support of information systems. In-depth expertise in providing quality service to ensure client satisfaction. Proficient in Microsoft Operating Systems, from DOS to Windows 2003 Server. Proven ability to diagnose complex problems and consistently deliver effective solutions. Track record as an effective problem solver, team player, and proven leader.
Professional
Experience
Delphax Technologies Inc. 2007 C Present
Customer Support Technician
- Successfully maintain electrical and mechanical operation of advanced digital production printing systems.
- Responsible for on-site technical support to ensure quality customer service.
McKesson Automation Systems Inc. 2003 - 2006
Field Service Technician
- Consistently provided on-site repairs and preventative maintenance of McKesson s AutoscriptIII Pharmacy Robot
- Effectively trained customers in usage and maintenance of equipment; recorded customer online configurations.
CimWorks, GE Fanuc Company 1991 - 2002
Field Application Engineer
- Successfully installed hardware and software.
- Efficiently provided training to all levels of personnel.
SmartHouse LP 1987 - 1991
Electronics Technician
- Effectively assisted Design Engineers in building test fixtures and creating test procedures for custom Home Automation systems.
Comsat Technology Products 1982 - 1987
Field Service Technician
- Proficiently tested and repaired analog echo-cancellers.
Education
Baltimore City Community College, Baltimore, MD
Associate of Arts Degree in Electronics Technology
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
Home: (xxx-xxx-xxxx
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity as a Field Service Technician and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include over twenty-five years experience in field service, installation, and troubleshooting. I have effectively applied my customer service skills and technical knowledge toward a career in field service technology. To complement this background, I offer proven organizational and leadership skills.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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