career objective                              

 

results-driven retail management specialist eager to contribute expertise toward actively supporting the employer in boosting operational performance and optimizing bottom-line profits

 

profile                                                

 

  extensive career in the retail industry, progressing from entry-level stocking to numerous years in management/assistant management positions in all departments ranging from dairy, frozen, meat, seafood, and deli to produce, bakery, paper/chemicals, and photo

  proficiently drive multiple facets of business operations ranging from human resources, sales and customer service to merchandising, inventory control and management reporting

  talent for restoring stores to standard; effectively implement policies, procedures and systems to increase productivity, efficiency, quality, and profitability

  successfully hire, develop and lead  top-performing, customer-focused teams

  strategically coordinate/schedule staff to maximize use of resources and control labor costs

  effectively manage inventories to ensure optimal stock levels

  dynamic planning, prioritization, organization, and time management abilities

  committed to delivering superior customer service and proactively address and resolve escalated issues to ensure high levels of satisfaction

 

professional experience                

 

retail management                                                                                 1998-present

 

farm fresh-newport news, va; 2006-2008

walmart-newport news, va; 2000-2006
winn-dixie-newport news, va; 1998-2000