career objective                              

results-driven operations manager eager to contribute superior business development, team-building, and customer service skills toward supporting the employer in optimizing financial and operational performance

profile                                                

ø  offer numerous years of progressive operational management experience with expertise in high growth, start-up, and turnaround efforts

ø  sharp business acumen and experienced in managing broad scope of functions including business analysis, budgeting, strategic sales planning, inventory management, financial administration, client relations, and staff development

ø  expertly create and enforce aggressive resource planning programs including utilization, organizational management, process improvements, accountability measures, and daily systems and controls

ø  strategically coordinate workflow and cross-train personnel for optimal coverage while containing labor costs

ø  effectively identify and capitalize on opportunities to penetrate and develop highly competitive markets; demonstrated ability to succeed despite unstable conditions

ø  dynamic communication, presentation, negotiation, and relationship management skills

professional experience                

foxworth-galbraith lumber company, kingman and show low, az                                                         7/06 c 12/08

operations manager

 

stock building supply                                                                                                                           1995 c 2006

general manager, janesville, wi (2001 c 2006)

insert job title, insert location (1996 c 2001)

store operations manager, delavan, wi (1995 c 1996)

 

dunn lumber and true value hardware, lake geneva, wi                                                                        1991 c 1995

inside sales representative

 

~ key achievements ~

• performed a broad range of duties to ensure maximized profitability for two foxworth-galbraith lumber company locations; developed and implemented performance improvement strategies including cycle counts, inventory reduction, vehicle/equipment preventive maintenance programs, and warehouse redesign
• maintained 98% delivery accuracy rate and excellent customer satisfaction levels at foxworth-galbraith lumber
• in recognition of outstanding performance driving a start-up yard to bring in $8m in the first year and a 50% increase in the second year of operations, quickly progressed within stock building supply to attain general manager position
• virtually eliminated annual inventory losses in multiple sbs locations; reduced actual losses from $48,000 to under $500
• turned around underperforming janesville sbs store and increased profits by more than 600% within one year; reversed $260,000 annual net losses to attain  $285,000 per year in gains through effective staff management and resource allocation, aggressive collections, and launching residential design and estimating departments to offer enhanced client services
• successfully raised gpm by 5% to 31% and trading profit by 9% to 14.6%; led location to achieve sbs  store of the year award (2000)
• led sbs safety initiatives and committees; achieved 1300+ consecutive injury free days
• actively participated in opening new dunn lumber and true value hardware store and diy sales counter; assisted with merchandising, administered location payroll, processed financial transactions, and conducted regular audits

education                                           

western wisconsin technical college, la cross, wi                                                                                1982

associate s degree in management

 

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hiring agent name

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company name

address

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dear__________________:

 

i am currently seeking a challenging career opportunity in a insert job title capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include 18 years of experience evaluating business operations to develop and implement highly effective improvement strategies.  i excel at quickly identifying and addressing location-specific needs, and have a demonstrated history of revamping operations by creating solutions that save on costs and generate additional revenue, even in times of market instability.  my superior communication and relationship management skills have consistently proven instrumental in my ability to work with internal support teams and cultivate loyal customer bases.  to complement this background, i offer an associate s degree in management.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

yyyyyy x. yyyyyy