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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
proficient it professional eager to contribute mentoring, technology, systems, project management, business and financial support expertise in a challenging senior project manager assignment.
career profile
ø nearly three decades of relevant experience in all facets of it project operations.
ø project management professional (pmp) certification and six sigma green belt.
ø a.s., applied computer science.
ø skilled consultant and advisor with proven user support capacity.
ø record of progression to positions of increasing authority and responsibility.
ø proficient in full-life-cycle project management.
ø focus on providing exceptional support to sales, marketing, financial control and logistics.
ø deliver exceptional customer service, quality and attainment of organizational objectives.
ø knowledgeable in systems analysis, testing, quality assurance and application implementation.
ø effectively coordinate and interact with diverse groups and professionals at all levels.
ø well-organized multi-tasker with strong detail orientation.
ø adept in aligning it contributions with organizational objectives.
ø enthusiastic team player.
professional certifications
project management professional (pmp) certification
advanced strategic project management certification
six sigma green belt
professional experience
united methodist church general board of pension and health march 2007 - present
senior project manager - epmo
oversee new health insurance system, delivered within abbreviated timeframe.
directed 403 retirement plan regulation upgrade and refit of current system.
participate in portfolio planning and develop updated methodologies.
mentor less-experienced project managers.
itt r&cw january 2001 c march 2007
divisional manager/operational project integration (january 2007-march 2007)
assist in directing r&cw projects and support value center-level project managers.
develop work-breakdown structures, project feasibility reports and operational/r&cw standards.
ensure resource availability for multiple projects and project alignment with other initiatives.
prioritize projects, coordinate with plant managers to plan projects and provide consultation.
establish policies, project templates, quality requirements, risk control and communications.
is manager, mcdonnell and miller (january 2001-january 2007)
planned, organized, staffed and directed information systems for fluid handling division and corporate.
supervised lan administrators, developers and analysts and established relations with external vendors.
develop maintenance agreements, mutually-beneficial project plans and is function budgetary preparation.
maintain business continuity, disaster recovery plans, tracking and sarbanes-oxley it audit preparation.
yyyyyy x. yyyyyy
page two
kraft food may 2000 c january 2001
senior business consultant - operation systems
managed manufacturing group technical team and authorized production moves.
directed staff of six technical professionals.
coordinated between systems and users and ensured compliance with quality procedures.
oversaw on-call support rotation.
served as technical infrastructure subject matter expert.
trans union corporation march 1999 c may 2000
business unit leader - marketing services development
directed development staff of 29, plan yearly budgets of approximately $3.1mm and anticipate various issues.
coordinated with user departments, marketing services and other technical groups.
ensured project communication, planning, tracking and punctual delivery.
set strategic goals, managed external vendors and resources and devised project standards.
other career background
have also been employed by sears catalog home office in capacity of project manager responsible for merchandising reporting systems supporting reporting systems, downsizing returns reporting and inventory management, controlling reporting systems budget estimating projects and developing staff; moore business forms as senior s/a project leader; management data communications as project leader; syscomm systems as technical consultant; signature group as programmer & analyst and acco international as programmer
education
oakton community college
associate of science, applied computer science
university of management and technology
managing multiple projects course, 2009
villanova university
advanced strategic project management certificate, 2006
loyola university
project management certificate program, 2005
university of michigan college of engineering
value-based six sigma green belt certification, 2004
cara corporation cics application design, ama information systems management, effective presentation skills, effective interviews, cfq creating customer-focused quality, qat quality action teams, dma introduction to direct marketing, rsd rapid system development, ada dealing with disabled employees, front line leadership
publications/awards
temporary storage communications, cics update, 1987; undocumented invreq under 1.6.1, cics update,1988; trans union., president s award of excellence, 1995
military experience
united states navy
production control manager
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