Administrative Operations              Executive/Business Support           Customer Service

Accounts Receivable                       Credit & Collections                         Project Management

 

 

Ø  Offering 7 years of comprehensive corporate office administrative background; well-versed in broad-scope business operations

Ø  Expertise in billing/invoicing, credit analysis, collections, and revenue optimization

Ø  Dynamic client/public relation and communication skills; bi-lingual English and Spanish

Ø  Technology-savvy, with proficiency in Microsoft Windows Operating Systems and MS Office Suite; includes skills in Word documents, Excel spreadsheet production, Outlook calendar and contacts management, and data entry

Ø  Exceptional strategic planning, prioritization, organization, and multitasking skills vital to optimizing productivity and efficiency in fast-paced, time-sensitive work settings

Ø  Detail-oriented, committed to quality and high level of professional integrity in working with confidential information

 

 

Regional Management, Inc.-Baltimore, MD                                                               2003-Present

Invoicing/Billing Specialist; 2007-current

Proficiently and accurately manage tenant accounting, with focus on analyzing, determining and billing vacating tenant damages, fees, rent, and related receivables

Actively provide quality executive/administrative and office support, from appointment scheduling and calendar management to phone communications

Screening Specialist; 2005-2007

Maintained high level of confidentiality in efficiently obtaining and reviewing prospective tenant credit reports and criminal background records in order to determine credit-worthiness and control financial risk to company

Collection Specialist; 2003-2005

Diplomatically contacted prior tenants to collect outstanding receivables and negotiated solutions-focused payment plans resulting in close to $1M in annual collections

 

Bachelor & Associate  in Technology, University of Phoenix Online; in progress

 

 

 

 

Date

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (insert title of target position) capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, I have been providing quality administrative support for the corporate office of a rental/leasing company for the past 7 years, with a strong focus on tenant relations, billing/invoicing, credit analysis, and collections.  Concurrently I have handled general business/office activities including phone management, appointment scheduling and executive calendar maintenance.  I possess strong project/workflow management skills resulting in high productivity and efficiency, and I excel in fast-paced, deadline-driven settings where effective planning and organization abilities  are crucial to meeting operational goals. To complement this background, I am pursuing a degree in Technology and possess solid Microsoft Windows and MS Office Suite skills.  Of note, I am also bi-lingual, English and Spanish.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy