High-performing financial services and retail professional seeks growth opportunity to contribute results-oriented background toward boosting bottom-line performance of dynamic company

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Ø  Exceptional retail sales and business development skills; Deep experience in selling and processing residential mortgage loans and variety of insurance products

Ø  Thrive in both retail and wholesale mortgage settings, conforming to various regulatory agencies and highest of standards and policies; Strong background in analyzing financial statements, tax returns and other relevant documents

Ø  Proven ability to manage day-to-day affairs of retail store, ensuring optimal operating efficiencies and increasing bottom-line business

Ø  Excel at customer relations, adept at sufficiently resolving all requests and disputes

Ø  Outstanding organizational skills with proven ability to set priorities and exceed goals

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Total Funding Realty, Garden Grove, CA                                                                         2004-Present

Residential Loan Officer/Loan Processor

 

  Develop, process and manage residential mortgage loan business and relationships, thoroughly interviewing applicants and maintaining accurate records

  Demonstrate keen underwriting skills, reviewing requisite financial data, appraisal/credit reports and other supporting documentation

  Responsible for recommending and approving loans; Regularly review and audit credit/loan records to ensure integrity of files

  Ensure all business transactions/records comply with banking and security standards

  Efficiently interact with third-party clients, ordering credit, environmental and appraisal reports

  Ensure the safekeeping of all legal documentation file including document imaging and creation and maintenance of collateral and legal documentation files

  Highly proficient at Calyx Point mortgage software

 

American Metro Insurance Agency Inc., Garden Grove, CA                                          2007-Present

Sales Representative

 

  Market and sell range of insurance products, including auto, home, commercial, health and life policies; Proven ability to efficiently grow client relationships

  Team-oriented player able to effectively collaborate across all areas of operations

  Exhibit dynamic communication skills and superb customer service

  Expertise in organizing, executing and managing marketing initiatives

 

NGT Enchantment, Westminster, CA                                                                                    1998-2004

Sales Manager/General Manager

 

  Supervised day-to-day operations of retail cosmetics store, including retail/wholesale inventory management and merchandising

  Showed efficient purchasing and negotiation skills

  Team-oriented manager with ability to motivate employees and maximize resources

  Exhibited excellent planning  and budgeting abilities; Competent at other fiscal affairs

  Enhanced store traffic and profit by skillfully executing merchandise presentation strategies and value-added marketing campaigns

  Responsible for hiring and training staff; Conducted regular personnel audits

 

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Sales License; Mike Russ Insurance School, Fire and Casualty; Health and Life; Anaheim, CA; 2007

 

Sales License; Real Estate; Fountain Valley, CA; 2004

 

License; Cosmetology School, Garden Grove, CA; 1991

 

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