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yyyyyy x. yyyyyy 3 sweetcider court
o fallon, mo 63368
xxx-xxx-xxxx
objective
skilled management professional eager to contribute business operations, sales, staff supervision and problem-solving capacities in a challenging role.
career profile
ø over 12 years of experience in business operations with national company.
ø focus on exceptional customer service.
ø adept in staff management, departmental coordination and meeting stringent deadlines.
ø effectively define, develop and execute operations to boost productivity and efficiency.
ø strong leadership abilities.
ø consistently meet and exceed challenging business development objectives for building market share and recognition.
professional experience
tgi friday s 1999 - present
bar manager & server manager (2007-present)
promoted due to outstanding performance.
schedule and oversee staff of up to 50 employees.
plan events and perform customer service.
direct marketing, advertising bookkeeping and sales.
recruit and discipline employees and resolve problems.
bartender & shift coordinator (2001-2007)
advanced to assume broad-ranging responsibilities.
performed general operations management.
server & lead trainer (1999-2001)
instructed employees in company procedure.
ensured exceptional service to patrons.
education
community college of jacksonville, 1997
missouri college massage therapy license course
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