yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

abc@xyz.com

objective

highly motivated, results-driven individual eager to contribute broad scope of experience in sales management, marketing, advertising, promotion, customer service and analytical skill sets in a challenging account management assignment.

 

career profile

ø  over 13 years of successful business experience in sales.

ø  a.s., liberal arts & sciences; currently pursuing b.a. in liberal arts.

ø  extensive marketing, business development and promotional background in teleconferencing sector.

ø  proven project manager and coordinator.

ø  drive achievement of ambitious revenue objectives in highly-competitive market places.

ø  establish and facilitate high-dollar client relationships including account management.

ø  demonstrated team leader and developer.

ø  adept at presentations to key decision makers.

ø  consistently meet and exceed challenging business development objectives.

ø  proven accomplishments in building market share and recognition.

ø  notable facilitator and communicator.

ø  well-organized multi-tasker with strong detail orientation.

ø  webex operating systems certification.

 

technology skills

ms office suite, ms office live meeting, webex meeting center, adobe connect, netspoke

 

professional experience

zip conferencing, whitehouse station, nj                                                                                   2009 - present

sales department account manager

       responsible for selling new products and services to entire corporate client base.

       seek out and obtain new business, handle customer questions and assist with billing.

 

premiere global services, tinton falls, nj                                                                                       2004 - 2009

sales department account manager, web based audio and web services

       oversaw large customer base for saveonconferences.com and starconferencing.com websites.

       submitted weekly revenue reports, collected on 90-days-past-due balances and upsold products.

       set up specialized conferences on such subjects as investor relations or quarterly earnings.

       coordinated weekly with web development and marketing teams to increase traffic and visibility.

 

conference call service, mountainside, nj                                                                                       1997 - 2004

sales department account manager (2002-2004)

       negotiated service agreements for existing and potential clients.

       coordinated with service agents and resellers.

       key representative for largest corporate accounts.

       managed all voice recordings on company phone system.

 

special accounts department customer service supervisor (1999-2002)

       oversaw investor relations and fiscal year earning conferences, as well as all press releases.

       visited clients to demonstrate new products and services.

       managed monthly reviews and bonuses, interviewed candidates and monitored team leaders.

       interned at channel 2 news wcbs broadcast center in station services department.

 

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customer service team leader (1998-1999)

       monitored sales floor for quality assurance and assisted sales department in establishing new accounts.

       distributed sales fepartment literature to clients and potential clients.

       assisted supervisor with daily office work flow.

 

customer service representative (1997-1998)

       accepted reservations for conference calls and oversaw all aspects of successful conferences, including taking incoming calls for large-party conference calls.

       assisted court department with court appearances and depositions.

 

 

education

rutgers university, new brunswick, nj

currently pursuing bachelor of arts degree in liberal arts

 

union county college, cranford, nj

associate degree, liberal arts & science, 2004

 

 

 

professional development

novartis pharmaceuticals, new york, ny

above and beyond vendor event

 

time management seminar, 2002

 

how to manage and motivate people, 2001

 

providing excellent customer service, 2001

 

 

 

 

professional affiliation

member, american heart association foundation