results-oriented, solutions-focused leader eager to contribute proven

systems analysis, project management, and business support expertise

toward actively assisting an employer in maximizing performance for continued success.

 

profile

 

ø  demonstrate profitable multitasking skills, dynamic analytical abilities, and successful communication and interpersonal relationship-building talents.

ø  adept at creating and implementing best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with overall corporate goals.

ø  thrive within fast-paced, high-pressure environments, along with effectively streamlining processes to increase efficiency while consistently maintaining solid professional work ethics.

ø  excel within independent or team-based environments to meet and/or exceed all organizational goals and objectives while contributing proven technical acumen and sharp troubleshooting abilities.

ø  skillful with advanced microsoft word, excel, and powerpoint; proficient with technical / report writing.

 

professional experience

 

systems analyst / project manager                                                                              2006 c present

ø  apply dynamic managerial talents toward coordinating the implementation of an innovative online banking system for business customers, including understanding all system application capabilities and parameters and seamlessly overseeing multiple projects with varying priorities.

ø  optimize operational success by actively performing cost benefit analysis for potential solutions and applications, as well as collaborating with executive-level management concerning procedural and technical solution recommendations.

ø  spearhead all wide-ranging requirement gathering, compliance monitoring, coordination, ad project reporting activities, along with identifying and implementing key operational process and technology workflow efficiencies to consistently maintain a productive working environment.

ø  ensure effective, streamlined utilization of system applications by partnering with internal clients to apply necessary workflow improvements.

ø  liaise with information technology personnel and internal business units to facilitate productive team building and improve communication measures.

ø  coordinate the resourceful administration of the sarbanes oxley project, along with handling additional system applications and troubleshooting / resolving key system issues, defects, and errors, as necessary.

ø  strategically develop system specifications for modifications, including comprehensively overseeing the system development life cycle.

 

business analyst                                                                                                                   2004 c 2006

ø  led tactical core processing system conversion for the company s lending division.

ø  maximized organizational efficiency by authoring end user technical and operations manuals, including implementing personally written end user procedures for the board of director s document storage website.

ø  actively worked with diverse business units to successfully develop workflow activities that achieved a seamless operational process.

ø  created dynamically effective system and compliance training programs for all newly hired personnel to provide overall consistency within organizational operations.