qualification summary

 

ambitious professional quickly promoted from barista to facility service manager. proven track record of success and progressive acumen in financial resources, deductive reasoning, negotiation, problem sensitivity, client evaluation, and sound decision making. possess exceptional organizational and interpersonal attributes and a fiery determination to succeed. exhibit dynamic follow-through, astute professionalism, and a stellar work ethic. strong passion for providing infectious enthusiasm, provoking others to reach for the next level of success. consistently create lasting relationships with people from diverse cultures and professional backgrounds. interact with a network of cross-functional professionals to achieve maximum motivation, collaboration, and efficacy. bilingual in english and spanish.

 

technical competencies include: windows xp and vista operating systems using microsoft office package including word, excel, access, and powerpoint; database systems such as share point, oracle, siebel, and siren (starbucks facilities management and capital reporting systems).

career history

 

starbucks coffee company, southern california / hawaii region c corona, ca office

 

facilities service manager, 2006 c present

         manage a $1mm budget including forecasting, capital budget administration, r&m, and track monthly fluctuations in budget figures.

         maintain equipment procurement and replacement, store renovations, new oven installations under the warming oven initiative; manage equipment inventory and track assets.

         engage in vendor relations including training, business reviews, expenditure tracking, and selecting the appropriate vendor to complete projects.

         collaborate with landlord on lease obligations, and consult with health department, epa, and other government agencies as needed.

significant accomplishments:

-         oversaw 80 units simultaneously at various periods throughout career.

-         successful completed store renovations for multiple units throughout southern california with a $15k budget for each renovation.

-         directed the professional success of 12 technicians during the upgrade of 868 pieces of equipment all within 1 month time constraint.

-         handled a $250k budget to support an annual request for equipment replacements.

-         quickly resolved a hazardous spill that cost $70k to clean.

-         held responsible for overseeing store closing projects that cost $90k+.

 

facilities representative, 2005 c 2006

• handled a variety of administrative functions including file management, generating spreadsheets, ordering supplies, and supporting facility store managers during special projects.
• facilitated staff meetings and cultivated vendor relations with contract management oversight.
• handled a variety of projects and processed subsequent r&m/capital invoices.

significant accomplishments:

-         responsible for functions throughout southern california covering 464 stores.

 

 

 

senior technician, 2003 c 2005

• directed the professional performance of technicians daily; trained and consulted technicians on how to improve performance.
• offered insight and advice during manager s meetings in an effort to increase organizational efficiency.

significant accomplishments:

-         provided direction and demonstrated leadership within an average of 67 stores.

 

technician 1 & 2, 1999 c 2003

• engaged in preventive maintenance and diagnostic repair on american metal ware, rio, la marzocco, verismo and related equipment.

 

additional experience as a barista and shift supervisor

education

part-time student, mount san antonio junior college, walnut, ca 

professional development

equipment maintenance 1 & 2, starbucks coffee company, 1997

computer classes, chaffey college, 2005 c 2006

business management, 2006

 

 

<date>

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

dear <<courtesy>> <<last name>>,

 

it is with great confidence that i offer my years of management, project oversight, human relations and service experience and strong ability in business to your organization. as i pursue the <<position title>> within <<company name>>, i recognize that my credentials and experience would greatly assist in reaching future goals and objectives.

 

experience as a facilities service manager is the basis for my confidence that i would be a valuable asset to your organization. i consistently communicate the corporate vision to the internal members of the organization so that everyone understands their role in achieving these goals, ensuring that the action steps are taken to ensure that goals are met and developing action plans to achieve those goals. thereafter, i prepare recommendations for improvements, controls, new methods, and other changes to improve the efficiency of operations.

 

during my career, i ve gained notable experience leading and training other employees in the appropriate procedures related to the operations of an organization. my professional background also includes a proven expertise in expediting projects, interpreting complex rules and regulations, and effectively communicating with other members of upper management and personnel, verbally and in writing.

 

my duties consist of coordinating operations of a complex, interrelated, and interdependent nature, where unknowns and numerous contingency factors are involved. with this experience, i formulate policies and procedures relevant to daily operational and special organizational program based on information of a conceptual nature from varied and complex sources.

 

 

my aptitude for evaluating complex problems and reviewing related information to develop viable solutions would be of great use to your organization. i welcome more discussion about how my skills can help in meeting the goals and objective of your organization. until then, should you have any additional questions feel free to contact me at your convenience.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

enclosure