yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

profile of qualifications

 

results-focused customer service professional eager to offer over 18 years of progressive retail sales, team management, training / development, and client relations experience toward driving an employer s success.  top-performer with the ability to make decisions which reflect positively on business productivity, corporate well-being, and customer satisfaction.  excellent communicator who can handle multiple assignments within deadline-driven environments and proficiently streamline processes to increase efficiency.  expert at cultivating a strong brand image with high standards in quality and service.  ambitious self-starter who demonstrates superior attention-to-detail and sharp troubleshooting skills.

 

key areas of expertise

 

retail sales                                         team building                                 customer service                  business relations

training / development                     strategic analysis                           loss prevention                     schematics

time management                             visual merchandising                    expense control                    cash handling

 

professional synopsis

 

customer sales representative

 

        provide expertise in the consultation, development, and follow-up of high-volume sales while consistently ensuring superior levels of customer satisfaction are achieved at all times.

        actively boost company revenue within key territories consisting of 9 grocery stores in four competitive counties.

         strategically plan and delegate merchandiser assignments to optimize use of resources and meet individual store needs to include facilitating effective training programs which maintain high-quality company standards.

         lead the formulation of strategic business decisions based on tracking / analysis of regular sales summaries.

         maximize organizational efficiency by accurately writing orders and servicing shelves as required.

         develop and implement innovative sales / marketing endeavors to successfully introduce new products, maintain optimal merchandising standards, and attain maximum profitability for continued marketplace dominance.

         utilize schematics and rotation of date-sensitive materials to proactively comply with all company standards.

         contribute strong industry and professional services knowledge to improve sales results, product awareness, and brand imaging.

 

sales associate

 

         achieved advantageous store sales generated by building valuable customer relationships and creating an appealing retail environment through the implementation of dynamic interior merchandise displays.

         performed all cash handling duties and operational transactions (i.e. sales, returns, exchanges, gift cards), along with completing the proper documentation of monetary values through consistent record-keeping practices.

         fostered cooperative teamwork to optimize overall store productivity and profitability.

 

education

 

extensive professional coursework                                                                                       mt. san antonio college