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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com
~ manager ~
logistics outside sales transportation client accounts
qualifications
hard-working, driven professional offering over twenty years experience in operations management, logistical strategy, employee development, and customer service. recognized for outstanding record of quality, safety, and efficiency. demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working with a wide variety of company personnel. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. excel in recruiting, building, and leading top-performing, client-focused sales teams. specialize in increased productivity and sales revenue, superior leadership and team building. strong background education in business management.
professional experience
housevalues 2005-2007
inside sales/account management
effectively identify and capitalize on opportunities to penetrate and develop markets to increase company profits and clientele.
consistently ensure delivery of quality customer service vital to sustaining and growing accounts.
recognized ability to express complex thoughts in creative and vibrant sales appointments; ensure key points are communicated clearly and effectively in both written and oral communications.
contribute proactive planning, developing, and implementing of sales campaigns and promotions to expand clientele base.
recognized as top sales associate, generated highest annual fiscal margin for company.
united parcel service 1984-2005
package operations supervisor, 2000-2005
effectively hired, trained, and supervised line of 30 drivers; handled all hiring and firing for the saturday air operations.
responsible for running and supervising all saturday ups operations; led country in the low service failures and high driver safety and production.
proficiently opened, closed, and ran ups hub; coordinated driver routes and assignments.
efficiently configured road routes to achieve best drive time and lowest mileage.
successfully ensured all trucks were clean and operational; ran pre-loading, unloading, and transferring of packages to airport.
consistently handled customer service issues, including breakdowns/accidents, service failures, and customer complaints.
industrial engineering, 2002
successfully built new ups hub and re-placed 80 routes from various hubs to improve shipping efficiency.
effectively collaborated with senior-management on logistics, planning, costs, and hub efficiency.
responsible for logistical planning for hub start-up.
package car driver, 1984-2000
responsible for timely safe shipping, delivery, and pick-up of packages.
effectively managed upgrades and sales.
consistently substituted on behalf of sick/absent drivers.
successfully trained to
handle hazardous materials and security.
education
bellevue community college 2007-present
certification complete bts word, excel, access
2008
certification
complete don quiote spanish school, barcelona
2006
certification complete ups time study school, seattle 2003
certification complete dale carnegie management training school, bellevue 1999
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