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yyyyyy x. yyyyyy

701 kettner blvd. #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

respected healthcare executive eager to contribute comprehensive administrative background toward actively supporting the employer in providing quality patient care.

 

profile

 

  • results-driven healthcare administrator with 17 years of experience impacting organizational performance through the execution of healthcare operations, financial management, business development, strategic planning, and regulatory compliance.
  • adaptable administrator accustomed to the integration of new healthcare delivery systems, restructuring of work and an increasingly complex residential regulatory environment.
  • in depth healthcare expertise in public healthcare management, healthcare policy, veterans' health, and global/international health management.
  • proven track record of successfully managing personnel, finances, technology, and admissions, while simultaneously ensuring quality patient care.
  • dynamic written and verbal communication skills; possess secret security clearance.

 

professional experience

 

naval medical center san diego                                                                                         2007-2010

medical administration officer: clinical research department

  • sharp administrative acumen and experience in managing broad scope of department operations, from personnel/service contracts and research protocols/cradas to handling multi-million dollar operating budget and millions in grants funding.
  • effectively hire, train and direct 30-member staff and actively collaborate in human resource operation functions such as documenting staff workload, evaluating performance and providing guidance/mentoring.
  • facilitate productive negotiations with contractors, effectively reducing project completion time from ten to five weeks.
  • consistently ensure delivery of quality health services vital to sustaining high satisfaction ratings.
  • utilize lean six sigma methodologies in the identification of potential improvements and streamlining of the crada approval process.
  • proficiently develop detailed reports to measure the effectiveness of the clinical research programs in navy medicine and upgrade measurement metrics for dod clinical research.

department head: operations management

  • hand-selected by nmcsd leadership to establish a comprehensive operations management system, while maintaining compliance with all navy bureau of medicine and surgery regulations.
  • successfully created department mission/vision, managed $8m housekeeping contract, developed annual budget, and promoted personnel to key positions within 6 months of promotion.
  • drove the reorganization of urinalysis program, effectively improving compliance ratings and accuracy of results from 80% to 97%.
  • responsible for directing all ancillary administrative services, including housekeeping, patient information, mailroom, security, urinalysis, and contract services.
  • skillfully identified, troubleshot and corrected key deficiencies in housekeeping contract to improve and expand services by 20% with no additional budgetary requirements.

 

 

 

 

yyyyyy x. yyyyyy

701 kettner blvd. #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

professional experience

 

uss nimitz (cvn 68)                                                                                                             2006-2007

medical administration officer: health services department

  • successfully led department through medical and readiness inspections to prepare for deployment; received recognition for medical excellence for 2 consecutive years.
  • actively supervised 70 enlisted and officer personnel in providing quality healthcare to 7,000 patients.

 

united states naval hospital sigonella                                                                             2004-2006

department head, data quality management/decision support

  • skillfully coordinated the implementation of data quality management program, effectively updating hospital data to military health system standards.
  • responsible for the development of annual business plan in preparation for successful joint commission inspection.

 

naval health clinic annapolis                                                                                             2000-2004

department head: patient administration/health information management

  • served as the hipaa privacy and security officer, effectively ensuring regulatory compliance and managing medical records of 9,000 patients.
  • efficiently implemented outpatient coding program, increasing coding compliancy from 82% to 95% and accuracy from 68% to 90%.

chief information officer

  • strategically drove the wall-to-wall inventory, effectively justifying a 300% department budget increase to improve services.
  • successfully improved business services through the installation of clinic s first t1 line, 300 pcs and a modernized network.

 

north carolina healthcare information and communications alliance                            1998-1999

administrative fellow: electronic medical records group

  • hand-selected to perform an in-depth review of the proposed federal standards for emergency department electronic medical records; presented findings to nchica executive board.

 

grant medical center: ohiohealth                                                                                            1998

administrative intern: behavioral health center          

  • actively collaborated with coo of a level 1 trauma center in the analysis of behavioral health service line operations to determine its strategic position within grant medical center.
  • spearheaded the implementation of $500k behavioral health information system, including contract review, due diligence, system design, and implementation planning.

 

duke university hospital                                                                                                    1993-1997

business analyst: emergency department and ambulatory clinic business office

  • proficiently supervised the administrative aspects of er admissions, including financial interviews, fiscal/clinical reports and billing processes.

 

professional education

 

master s of healthcare administration university of north carolina at chapel hill                   1999

bachelor s of arts in economics university of north carolina at chapel hill                           1992

 

member american college of healthcare executives

member san diego organization of healthcare leaders

member southern california medical service corps officers association

member national naval officers association

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