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yyyyyy x. yyyyyy

                                                      0000 xxxxxx xxxx , xxxx , xxxxx 00000

 (xxx-xxx-xxxx

abc@xyz.com

 

career objective                              

results-driven sales and customer service professional eager to apply dynamic business development, communication, and relationship building skills toward actively supporting the employer in optimizing sales and profits


profile                                                

ø  offer ten years of progressive business development and operational management experience in the insurance industry, with expertise in analysis, budgeting, strategic sales planning, client relations, personnel training, and marketing

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve customer issues

ø  effectively identify and capitalize on opportunities to penetrate and develop markets in highly competitive industries;

ø  solid experience in targeting and managing diverse accounts and demonstrated ability to assess and respond to client-specific needs; develop strong, competitive bids that generate high-volume contracts

ø  excellent organization, prioritization and time management capabilities consistently achieve critical deadlines while maintaining high quality standards

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments

ø  strong technical proficiencies including microsoft word, excel, and outlook

ø  fully bilingual in english/spanish

 

~ licenses ~

general lines (property & casualty insurance) license ~ life and variable annuities license ~

series 6 license ~ mortgage broker license

 

professional experience                

allstate insurance company, hollywood, fl                                                             2005 c 2008

agency owner/operator

 

state farm insurance, pembroke pines, fl                                                              2002 c 2005

sales and customer service representative

 

allstate insurance company, miami lakes, fl                                                         1998 c 2004

customer service representative/internal sales support

 

education                                           

miami-dade community college, miami, fl             2007

aa in business administration

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