yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

                                                                                                                                       abc@xyz.com

objective

experienced optometric management professional eager to contribute dynamic operations, marketing, public relations, administrative and coordination skills in a challenging general manager assignment.

 

career profile

ø  licensed optician in virginia.

ø  over ten years of relevant industry experience.

ø  skilled in exceptional customer service.

ø  well-versed in optometric procedures such as nct, auto refractor and retinal photos.

ø  notable coordinator and facilitator.

ø  strong leadership skills.

ø  knowledgeable in laboratory operations with strong emphasis on quality control.

ø  expertise in business development and expanding revenues.

ø  well-organized multi-tasker with strong detail orientation.

ø  self-motivated, self-directed.

ø  strength in business unit operations.

ø  contributor in critical process improvement.

ø  adept in relationship development and facilitating repeat business.

ø  proven accomplishments in coordination, strategic planning and project management.

 

professional experience

america s best, manassas, va                                                                                        2008 - present

general manager/licensed optician

      oversee all aspects of daily business operations.

      adhere to all vision policies while increasing revenue generation.

      coordinate with optometrist to ensure customer satisfaction.

      train, motivate and professionally develop staff.

 

lenscrafters, various locations                                                                                             2004 - 2008

eyewear consultant/licensed optician, fredericksburg, va 2008

      filled patients eyewear prescriptions.

      assisted customers with selection of frames.

      consistently met challenging weekly sales goals.

 

lab manager/licensed optician, alexandria, va 2007

      supervised lab personnel and maintained lab supplies/equipment.

      increased efficiency and accuracy of lab output.

      ensured corporate quality and procedural standards were met.

 

assistant manager/licensed optician, city, va 2006 - 2007

      developed methods of improving product and service.

      maintained store inventory of supplies and equipment.

      compiled documentation and computer records.

 

 

 

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eyewear consultant/lab technician, fredericksburg, va 2004 - 2006

      performed preventive maintenance on lab equipment.

      assisted customers with frame selection and prescription filling.

      adhered to all standards and practices.

 

dr. ronnie kim & associates, dallas, tx                                                                              2000 - 2004

office manager

      performed acuity tests on patients, verified medical information and billed insurance.

      scheduled appointments, audited payroll and maintained supply inventory.

      instructed patients in proper use and care of contact lenses and glasses.

      trained, mentored and professionally developed new employees.

 

 

education

massanutten technical center, richmond, va

certificate- optician (dispensing), 2006

 

cedar hill high school, cedar hill, tx

diploma, 2001