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yyyyyy x. yyyyyy barkshire drive c memphis, tn 38141
xxx-xxx-xxxx abc@xyz.com
career objective
results-driven leader eager to contribute dynamic administrative, communication and customer service skills toward actively supporting a progressive organization as a key staff member
profile
ø entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination
ø effectively define, develop and implement targeted action plans to maximize operational productivity
ø exceptional ability to research and evaluate industry trends and competitor products and use findings accordingly
ø dynamic communication, presentation, relationship building, and problem solving abilities
professional achievements
ø certificate of recognition for 20 years of service
ø perfect attendance passes
ø phantom passes for exceeding service standards
ø commendation letters
ø certificate of participation in community activity
professional experience
northwest airlines - memphis tn
flight attendant
maintained full accountability for handling all aspects of data inspection of to ensure federal compliance; analyzed and trouble-shot communication strategies.
administered first-aid and monitor health and safety of customers and fellow employees.
led staff in training and mentoring duties; tracked individual progress in order to ensure staff met the company standard of excellence.
underwent briefings by the captain on emergency evacuation procedures, coordination of the crew, expected weather conditions, and special issues having to do with passengers.
created and promoted a structured and efficient collaborative team environment.
ensured that first-aid kits and other emergency equipment were aboard and in working order.
assisted passengers in the event of an emergency, and reassured passengers in the event of turbulence.
shelby county government pretrial services c memphis, tn
probation counselor
contributed dynamic leadership skills with full accountability for effectively performing a wide array of administrative tasks, with a focus on managing a caseload of 500+ clients.
maintained accountability for daily operations, including filing and receiving court paperwork for those incarcerated.
effectively planned, coordinated and facilitated functions to optimize productivity and efficiency.
analyzed and reviewed work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.
education
delta state university , major - speech pathology
memphis state university , b.a. psychology
tennessee state university , selected courses
activities
member
of mississippi speech-language hearing association, delta state university
speech-language hearing club, bethlehem church homebound ministry, and zeta phi
beta sorority; cism (critical incident stress management team) at northwest
airlines. volunteer work-ronald mcdonald house, & mops
yyyyyy x. yyyyyy barkshire drive c memphis, tn 38141
xxx-xxx-xxxx abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking to a challenging position and am submitting my resume for your review. in advance, thank you for your time and consideration.
from leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive processes/procedures, i have continually excelled in maximizing performance as a proactive leader.
i excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results.
as a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
sincerely,
ruth harris
garcia
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