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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
versatile manager eager to contribute comprehensive research and analysis background toward actively supporting the employer in optimizing performance.
profile
- talented professional offering over 18 years of solid and progressive business experience, including expertise within corporate research, data analysis and customer service capacities.
- gifted manager, skilled in interviewing, hiring, training, and directing a large research staff.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction.
- dynamic communication, analysis, problem solving, and relationship management skills.
- technically proficient in microsoft office suite, micrografx windows draw, front page editor, peachtree accounting, ups online, and pc solve.
professional experience
regional director costar group inc. 2006-present
- sharp business acumen and experienced in managing all operations of a global commercial real estate research firm, skillfully gathering data in a call-centered and metric-intensive environment.
- effectively interviewing, hiring, training, and directing 5 managers and 50-member staff and actively collaborated in human resource operation functions such as training new hires, evaluating performance and providing guidance/mentoring.
research manager costar group inc. 2005-2006
- serving as team leader, directed 10-member research team in the collection, analysis and compilation of real estate market research reports.
- successfully designed and implemented standardized research reports, improving employee productivity and increasing overall market share.
senior research analyst costar group inc. 2000-2005
- hand-selected to manage an extensive portfolio of real estate professionals, efficiently generating statistical and analytical reports on real estate market trends.
- actively collaborated in a variety of special projects designed to improve data quality and increase report accuracy.
additional experience
office assistant humicon 1999
teacher s assistant state university at stony brook 1998-2000
deli manager country deli 1997-1999
accounts payable clerk star corrugated box company 1997
trainer/laborer hudson valley polymers 1995-1996
manager hardscrabble bagel shop 1993-1995
telemarketer less gause inc. 1992-1993
professional education
bachelor s of arts in economics state university of new york date
gpa 3.64: deans list honors
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