IT Leader specializing in driving business growth, delivering million-dollar sales results, initiating key marketing programs, and providing world-class client relations eager to offer 17+ years experience toward optimizing an employer s success.

 

 

         Integral leader with a proven track record for developing IT-driven sales / business opportunities to maximize profits.

         Out-of-the-box thinker who excels at conceptualizing cost-effective, state-of-the-art IT solutions to meet critical goals.

         Excellent communicator who seamlessly interfaces with all business professionals and clients through to executive-level, including building strong relations with public- / private-sector accounts (i.e. U.S. Government, Raytheon, Lockheed Martin).

         Recognized for superior job performance with Certificate of Excellence in customer service; rated as prestigious P+ employee.

 

 

Million-Dollar IT Sales   Enterprise Management   Client / Business Relations

Request for Price (RFP) Quotes    Accounting / Finance Administration    Repairs / Upgrades / Troubleshooting

PC Lifecycle Support    Regulatory Compliance    Start-Up IT Operations

 

 

         Apply dynamic leadership talents toward directing product marketing programs and common technical information on HP product offerings and order fulfillment programs as part of HP account management teams, including working as a Subject Matter Expert (SME) and supporting Business and Enterprise Account Managers by providing detailed status on client accounts.

         Play a vital role in building and sustaining business by supporting HP public-sector customers and generating accurate formal quotations in response to Request for Prices (RFP), along with producing quotes with total amounts of $500 million+ annually.

         Formalize quotes by applying HP terms, conditions, and pricing in compliance with government programs (i.e. GSA, SEWP).

         Interface among customer service and sales teams to meet and / or exceed multiple projects and deadlines, along with using Siebel CRM applications to receive new service requests and track and update customer inquiries.

 

 

         Utilized broad scope of IT knowledge to troubleshoot Windows XP- and 2000-based desktop computers and data networks.

 

 

         Spearheaded the start-up of a high-volume computer and service center operation, including directing all facets of accounting, finance, vendor relations, IT support, and sales to develop new opportunities and boost profits and within competitive markets.

         Served as an HP authorized reseller, IBM partner and authorized service center, Cisco premier reseller, and Microsoft partner.

         Repaired, upgraded, and troubleshot Windows-based desktops, servers, notebooks, and printers (i.e. HP, IBM, Micron, Gateway, Dell, Compaq); installed and troubleshot wired / wireless networks; and designed and troubleshot A / V infrastructures.

 

 

         Achieved status as 1 of the Top 5 technical sales producers within a $65-million system integrator and value-added reseller for 9 consecutive years, including managing large government agency and educational institution relations as the key point of contact to produce $50 million+ in sales of computer, A / V, networking, supplies, electronics equipment, and related services.

         Established and managed critical corporate relations with Howard University, Howard University Hospital, and Naval Underseas Warfare Center, and supported accounts as primary vendor for purchase of products and services for up to 9 consecutive years.

         Configured and sold IBM and HP / Compaq rack-mountable computer desktops, servers, UPS, backup systems, Cisco networks, and managed Microsoft and Symantec Enterprise volume software licensing for 5,000+ users.

         Provided PC lifecycle support for 2,500+ Compaq / IBM desktop computers and 100+ HP InkJet and LaserJet printers.

 

~ Additional Professional Roles Held Prior to 1993 ~