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yyyyyy x. yyyyyy
0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
xxx-xxx-xxxxxxx-xxx-xxxx
abc@xyz.com
Profile of Qualifications
Ø Dynamic team player with extensive administrative, front desk and office skills focused on medical industry
Ø Proficient in appointment scheduling, multi-line phone management and patient check-in/check-out procedures
Ø Excellent data entry, records management and documentation skills; well-versed in medical terminology and electronic medical records as well as insurance pre-certifications/ authorizations and billing/collections
Ø Exceptional communication, interpersonal relation and customer service skills; ability to effectively interface with broad populations and experienced in call-center environments
Ø Strong planning, organization and multitasking skills crucial to maximizing productivity and efficiency in managing time-sensitive projects and high-volume workflow
Ø Detail-oriented and quality-focused, with commitment to optimal job performance
yyyyyy x. yyyyyy
Professional Experience
Front Desk Receptionist, Front Royal Family Practice 2009-2010
Provided superior service in checking in/checking out patients, scheduling appointments, processing payments, and managing high-volume phones
Call Center Representative, Parsons Brinckerhoff Temporary Contract-2008
Demonstrated strong communication and interpersonal relation skills in following up with survivors of catastrophes to ensure property had been inspected and evaluate their status; collaborated with FEMA to optimize delivery of victim services
Insurance Pre-Certification Professional, Winchester Neurological 2001-2008
Facilitated inpatient/outpatient pre-certifications for coverage of procedures and documented in patient and electronic medical records, requiring strong medical terminology knowledge; additionally collaborated in conducting billing calls and providing patient assistance
Prior Experience: Retail and Manufacturing/Production
yyyyyy x. yyyyyy
Education
Medical
Assistant
(15-month program), Dominion Business School-Harrisonburg, VA
yyyyyy x. yyyyyy
0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
xxx-xxx-xxxxxxx-xxx-xxxx
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, I offer you extensive experience in administrative, office and front-desk operations, with a strong focus on medical practice environments. I am highly proficient in scheduling appointments, facilitating pre-certifications, managing patient check-in/check-out procedures, processing payments maintaining electronic medical records, performing data entry, and handling high-volume phone calls. Additionally, I excel in providing quality patient/customer service and possess strong communication and interpersonal relation skills as well as solid medical terminology knowledge.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Dianna Nicholson
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