career objective

mis candidate eager to contribute excellent customer service skills, sharp business acumen, and strong technical proficiencies toward supporting the employer as a driven and productive team member

profile

ø  numerous years of customer service, business administration, process improvement, and networking experience, with extensive training in information systems and security

ø  efficiently assess and respond to unique user needs; create, execute, troubleshoot, and document complex technological solutions and processes

ø  provide project-specific consultation, analyze infrastructure needs, develop and implement cost-effective network security solutions and process improvements, and drive key projects from conception through timelyspeedy[msoffice1]  completion

ø  successfully install, configure, maintain, and upgrade equipment, software, and network settings; practical experience designing websites from scratch

ø  dynamic organization, prioritization and time management skills; consistently achieve critical deadlines while maintaining high quality standards

ø  proactive team player equally effective in independent and collaborative environments

~ technical proficiencies ~

unix / linux operating systems ~ c and c++ programming languages ~ html

education

university of phoenix   

studies toward master of information systems                                     anticipated graduation june 2011

bachelor of science in information systems                                                                                 2009

 

villanova university

mastering information systems security certificate                                                                      2008

essentials of information systems security                                                                                  2008

 

scot lewis schools of cosmetology

cosmetology certification                                                                                                             2003

professional experience

united states postal service, aspen, co          

supervisor, customer services                                                                                      2008 c present

 

self employed, newcastle, wy

hairdresser                                                                                                                         2006 c 2008

 

rocco altobelli inc., edina, mn 

chemical technician / hair colorist                                                                                   2003 c 2006

 

signal distribution inc., lakeville, mn                

web designer / networking assistant / office manager / receptionist                                 2000 c 2001

 

 

references

 

william anderson         

salon owner                

(952) 935-5000

 

sarah radosevich        

office manager           

(952) 250-2969

 

anne wiltscheck                       

finance coordinator     

(651) 329-9870

 

kara sweet                  

english teacher                        

(307) 746-5350