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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
Email: abc@xyz.com
Country of Citizenship: USA
Social Security Number: XXX-XX-XXXX
Navy Veteran: 1984-1990 C Honorable Discharge
____________________________________________________________________________
Vacancy Announcement #:
Position:
____________________________________________________________________________
Core Competencies
Degrees: Masters of Information Technology, Bachelor in Computer Studies; Associates in Network Technology;
Certifications: Microsoft Certified Systems Engineer (MCSE), Cisco Network Associate (CCNA), CompTIA SECURITY+ Specialist, CompTIA NETWORK+ Specialist;
Microsoft Communication Server 2007 R2; Windows Server 2008; MS SQL 2008; MS SharePoint 2003/2007; Adobe Connect; Oracle database system for Range Facility Management Support System (RFMSS) application; Dell Power Edge server; software installation/backup/upgrades; patches upgrades; A/V conferencing; web conferencing; remote desktop control; communicator web access; R2 group chat; technology documentation/certification; LAN/WAN infrastructure maintenance; Active Directory migration; MS Exchange Administration; routers; hubs; Cisco products; Promina 40000 IDNX switch; troubleshooting; assigning rights/access; resetting passwords; SIPRNET/NIPRNET network services; COMSEC; INMARSAT communications; UNIX-based systems; Active Top Secret Clearance (SSBI)
Professional Experience
January 2010 - Present
US Air Force
USAFE/CIBER Inc.
Ramstein, Germany
Hours per week:
Salary: $ Annually
Supervisor: Phone: May / May Not Contact
System Engineer
Utilize MS Office Communication Server 2007 R2, Windows Server 2008 and MS SQL 2008 for planning and implementing real-time collaboration for both internal and external access. Additionally, role responsibilities include meeting all audio/visual and R2 group chat requirements, supporting web accessing/conferencing and employing remote desktop controls. Maintain OCS servers, including scans, patches and all other user support.
Page 1 of 5
Yyyyyy x. yyyyyy Vacancy: Page 2 of 5
July 2009 C January 2010
US Army
USAREUR/Northrop Grumman
Kabul, Afghanistan
Hours per week:
Salary: $ Annually
Supervisor: Phone: May / May Not Contact
System Administrator
As Administrator, worked closely with clients in meeting requested actions. Was tasked with responsibility for oversight of web-based communication/collaboration systems including Adobe Connect and configuration and management of MS SharePoint Portal 2003/2007 (MOSS) technologies/products. Additionally, employed SQL 2000/2005 Server database applications.
September 2008 C July 2009
US Army Training Support Activities
Europe/D&S Consulting Inc.
Grafenwoehr, Germany
Hours per week:
Salary: $ Annually
Supervisor: Phone: May / May Not Contact
Program Manager
In this management assignment, provided IIS web server support and Oracle backend database system for Range Facility Management Support System (RFMSS) and Logistics Multiple Integrated Tracking (LogMAIT) web applications. Worked in Dell Power Edge server environment, providing software installation, backup/recovery, evaluation upgrades and all needed troubleshooting. For hardware and software server components, performed all preventive maintenance as well as Retina scans, system analysis and patch updates. Assured currency and processing of all technology operations/services documentation, i.e. registration, SSL certificates, maintenance agreements and service contracts.
September 2006 C September 2008
US Army 30th Medical Brigade/
Northrop Grumman IT
Baghdad, Iraq
Hours per week:
Salary: $ Annually
Supervisor: Phone: May / May Not Contact
System Administrator
Held comprehensive responsibility for installation, configuration and maintenance of Adobe Connect Server environment, providing system administration functions during organizational collaboration meetings. Also oversaw SharePoint Server 2003 administration and maintenance, both in Garrison and during one-year Iraq deployment. Supported over 1800 SharePoint end-users throughout Iraqi
Yyyyyy x. yyyyyy Vacancy: Page 3 of 5
operational area, including set-up, management and oversight. Maintained LAN/WAN for Brigade, including remote site connection, patches and all system upgrades within OU and on MNFI network.
March 2004 C September 2006
US Army 30th Medical Brigade/
Northrop Grumman IT
Heidelberg, Germany
Hours per week:
Salary: $ Annually
Supervisor: Phone: May / May Not Contact
System Administrator
Played key role in migrating MS Active Directory for 30th Medical Brigade and six other medical battalions, consisting of 1800+ end-users and 2000 workstations/peripheral devices located in Germany, Belgium, Netherlands and other European locations, into one European domain network. As Exchange Administrator, assured 24/7 availability of 14.8gig of information, utilizing SMTP and Outlook Web Access. This included installing and troubleshooting MS 2000/2003 Servers and components, and Exchange 5.5 software.
Held responsibility for maintaining currency with all hub/router technology for LAN/WAN and analyzing, on a continual basis, hardware and software to provide data on performance characteristics and system suitability. In support of network operations, troubleshot any connectivity problems, installed/maintained routers, added/terminated users, assigned rights/access, reset passwords and performed backup actions, among other responsibilities.
March 2003 C March 2004
US Army VCORPS
Heidelberg, Germany/
Information Management Systems
Heidelberg, Germany
Hours per week:
Salary: $ Annually
Supervisor: Phone: May / May Not Contact
Network Engineer
Oversaw all network services at this 24/7 reach-back communications facility, providing SIPRNET, NIPRNET and phone services for Army personnel across a KU satellite link. Configured and troubleshot Cisco routers and switches, and Promina 40000 IDNX switches. Secured secure transmissions from KIV 7 and 19 crypto equipment by installing COMSEC materials. Maintained ISDN 64k backup links for INMARSAT communications utilizing Storm and Cyclone antenna, monitored by SNMP agent. Provided comprehensive troubleshooting, technical support and user training for 100+ personnel.
Yyyyyy x. yyyyyy Vacancy: Page 4 of 5
December 1999 C March 2003
BellSouth Technical Services Inc. (BTS)
Electronic Data System
Atlanta, GA
Hours per week:
Salary: $ Annually
Supervisor: Phone: May / May Not Contact
Network Analyst, Tier 2
In this e-commerce Internet environment for BellSouth, was charged with management of and providing technical support to 600+ UNIX-based systems, including Apache, application, database and email servers. Utilized network analysis to reduce/eliminate corporate customer downtime and oversaw network operations and Tier 2 help-desk activities in support of customers as well as corporate personnel. Further, assessed alerts and other data from sensors and submitted analyses to corporate Tier 3 UNIX Administrators. Was charged with monitoring and responding to hardware/software issues, utilizing What s Up Gold, Spectrum, Tivoli and Cisco, among other testing tools.
January 1999 C December 1999
Atlanta Public School Systems/
EnPointe Technologies
Atlanta, GA
Hours per week:
Salary: $ Annually
Supervisor: Phone: May / May Not Contact
LAN/WAN Field Support Engineer
For Frame-Relay and Point-to-Point networks, configured/maintained Cisco routers. Additionally, administered TCP/IP addressing and masking assignments, using such utilities as Ping, Netstat, Tracert and Telnet to troubleshoot connectivity; added workstations to appropriate domains. Configured and troubleshot Cisco 7000, 4000, 2500 and 1600 series routers in support of networks.
August 1998 C January 1999
John P. Harland Company
Atlanta, GA
Hours per week:
Salary: $ Annually
Supervisor: Phone: May / May Not Contact
PC Support Specialist
Supported banking software utilized by customers to access company order system database. Utilized Windows 95/98, Windows NT and Novell 4.11 operating systems to troubleshoot/resolve customer issues, including those regarding remote dial-up connection.
Yyyyyy x. yyyyyy Vacancy: Page 5 of 5
December 1997 C August 1998
Client Server Technologies
Atlanta, GA
Hours per week:
Salary: $ Annually
Supervisor: Phone: May / May Not Contact
Desktop Support Specialist
Within a LAN/WAN environment, installed Lotus Notes Domino 4.5 server and other client software, and AST, Hitachi, Compaq and Toshiba laptops for company personnel. Provided support to 150 end-users and 50 remote sales personnel on WAN. Troubleshot TCP/IP for Windows 95/98 as well as Windows NT server and workstation.
Education
University of Maryland
Masters of Information Technology, 2009
University of Maryland Europe
Bachelor of Computer Studies, 2007
Associates Management Studies, 2007
DeKalb Technical College
Associates in Networking Technology, 2002
Training/Certification
Microsoft Certified Systems Engineer (MCSE), 2003
Cisco Network Associate (CCNA)
CompTIA SECURITY+ Specialist
CompTIA NETWORK+ Specialist
Clearance Level/Military Background
United States Navy, Active Duty, 1984-1990
Honorable Discharge
Active Top Secret Clearance (SSBI)
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