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xxx-xxx-xxxx
0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

 

yyyyyy x. yyyyyy

 
yyyyyy x. yyyyyy

motivated master of public health student eager to contribute theoretical and applied academic background as well as dynamic management and interpersonal relation skills toward actively supporting a progressive organization in optimizing performance as a key staff member.

profile

ø  offer over 5 years of professional experience, with comprehensive administrative and technological background.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactive team member who successfully trains, develops and mentors top-performing teams committed to providing superior service.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff and patients.

education

ø  masters of public health (in progress) - walden university (minneapolis, mn), graduating in 2009; successfully completed public health, biostatistics, social, behavioral and cultural factors in public health.

ø  bachelor of science in health care management - clayton state university (morrow, ga), 2007; successfully completed chemistry, communications, health system mgmt., health economics, health information tech, health care policy, health care system and health care finance.

ø  associate of science in pre dental hygiene - gordon college (barnesville, ga), 2003.

professional experience

professional bank teller, bank of america                                                                         2006-present

  apply advanced communication skills toward acting as first point of contact in responding to customer inquiries, troubleshooting problems and handling bank processes.

  successfully promote exceptional customer satisfaction by promptly resolving issues and providing friendly and courteous service, demonstrating strong interpersonal relation skills.

  relied upon to maintain and ensure cash drawer is balanced daily.

  member of georgia public health association.

 

healthcare manager internship/admin. assistant, helen s. mills adult day center               2007

  supervised, planned and coordinated all operational aspects of business projects, with strong focus on optimizing productivity, efficiency and quality of services.

  exhibited strong interpersonal relation skills in proficiently conducting and facilitating intervention activities for elderly residents.

  contributed detail orientation and organizational skills in preparing complex reports, files and confidential information per hipaa regulations.

  applied industry knowledge and experience in developing and leading all interoffice presentations.

  forged and established key relationships and liaised effectively with management, staff, residents and volunteers.

  steered inventory/stocking of department supplies and equipment, illustrating strong multitasking abilities.

  proficiently executed the billing protocol on a monthly basis for all center residents and maintained/updated the departmental database, with attention to accuracy, completion and timeliness.

 

computer sales associate, best buy                                                                                  2005-2006

  exhibited leadership qualities in initiating employee orientation trainings in computer software and technology.

  supported customers with technical computer questions and support, demonstrating strong technological talents.

  relied upon to handle all cash and credit card transactions, balance cash drawer and lock down/secure building.

technical skills

web page design, type: 50wpm, microsoft word, powerpoint, excel, and other windows-based applications, works, adobe reader, photo shop, c++, java.

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