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career objective
results-driven customer service professional eager to contribute superior administrative, organizational, and communication skills toward supporting operations of a progressive organization seeking a highly effective team member
profile
ø offer numerous years of experience in customer service, office administration, and collections, with expertise in quickly reducing accounts payable
ø facilitate communication between internal departments and external agencies; successfully serve as a liaison in critical contexts
ø produce error-free client communications and invoices, corporate documentation, company newsletters, and inventory records; compile and analyze data to generate reports instrumental to senior management in assessing performance
ø effectively manage and train staff, supervise cash handling, perform internal inventory audits, process employee insurance claims
ø solid financial experience working with chapter 11 settlement claims, monitoring departmental budgets, processing and recording payments, and inventory purchasing
ø demonstrated ability to perform multiple responsibilities simultaneously and under heavy pressure; consistently meet deadlines while providing high quality service
ø dynamic communication, presentation, negotiation, and relationship management skills; achieve outstanding levels of client satisfaction
ø proactive team player equally effective in independent and collaborative environments
~ technical proficiencies ~
word ~ excel ~ outlook ~ wordperfect ~ medent ~ act notes ~ ibm office writer ~ lotus notes ~ sap
professional experience
credit & collections (temporary position), solomon-page group, llc, insert location 2008
credit & collections (temporary position), accountemps, insert location 2008
senior billing & collections specialist, heart specialists of lancaster, lancaster, pa 2005 c 2007
accounts receivable / collections coordinator, alarm partners, delray beach, fl 2004 c 2005
manager / children s party coordinator, white post farms & events, melville, ny 2001 c 2003
office manager, carpe air & sea shipping, englewood cliffs, nj 2000 c 2001
assistant manager, white post farms & events, melville, ny 1998 c 2000
administrative assistant to office manager, zahn associates, fort lee, nj 1993 c 1998
human resources / executive administrative assistant, alexander s inc., new york, ny 1991 c 1992
education
nancy taylor business school, insert location
insert name of college, insert location
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