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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ (xxx-xxx-xxxx ~ abc@xyz.com
objective
department:
agency:
title:
announcement number:
ssn:
veteran s preference:
secret clearance:
profile
security administration: ensure the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.
operating systems: knowledge of planning, installation, configuration, testing, implementation, and management of the software/operating systems environment in support of the organization s it architecture and business needs; principals, structure, and interactions with operating system architectures.
user interface design: apply analytical processes to the planning, design, and implementation of new and improved information systems to meet the business requirements of customer organizations; conceptual models formed by users, computer-aided instruction, natural and query languages.
software development: design, document, develop, modify, test, install, implement, and support of new or existing applications software; software specification, design, testing, maintenance, documentation, informal proof methods, team implementation of a large project.
machine programming and organization: familiar with computer structure, instruction execution, addressing techniques; programming in machine and assembly languages; programming language structure, syntax, semantics, implementation and application of programming languages, abstract data types; and concurrency.
architectural concepts: analyze, plan, design, document, assess, and manage the it enterprise structural framework to align it systems with the mission, goals, and business processes of the organization; comparison of architectures to illustrate concepts of computer organization, relationships between architectural and software features.
computer hardware fundamentals: mastery of planning and coordinating the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems; computer hardware fundamentals including architecture, interfacing, peripherals, troubleshooting, system upgrades, and maintenance.
computer networking: skilled in testing, installing, configuring, and maintaining networks including hardware (servers, hubs, bridges) and software that permit the sharing and transmission of information; computer network design and applications (lan, wan), cable certification, switches, routers, tcp/ip networks, network protocols, and network diagnostics.
customer service: skilled in delivery of customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements.
computer forensics: familiar with legal, regulatory, and technical aspects of computer forensics.
technical proficiencies:
platforms: unix (solaris, hp-ux), microsoft windows® operating systems from 95 on, linux (red hat, suse), sun sparc, mac os
networking: tcp/ip, ethernet, token ring, ssh
languages: unix shell scripting, c/c++, basic, assembly language, scheme, prolog, java
tools: mcafee/norton virus protection utilities, lotus notes, microsoft office system (including microsoft word, microsoft excel, microsoft powerpoint®, microsoft access, and microsoft outlook®), microsoft project, and microsoft frontpage®, crystal reports, dream weaver, windows active directory, cisco vpn software, norton ghost software, ia certifications, army gold standards, sharepoint server, blackberry server and handhelds
professional experience
company 2008 c present
computer systems analyst i
address
grade: n/a; last promotion: n/a
hours worked weekly:? hours
salary: $0,000.00 annually
supervisor's name: name, supervisor's phone xxx-xxx-xxxx
permission to contact: yes
exhibit knowledge of data management techniques; systems security protocol, policies, and procedures; data security and disaster recovery systems and procedures; a wide range of network systems, protocols, and applications, including linux; and lan administration in a secure environment.
develop, document and revise system design procedures, test procedures, and quality standards in a lan and wan environment.
analyze science, engineering, business, and all other data processing problems for application to electronic data processing systems.
assess user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations.
review information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling, and information engineering.
assess the usefulness of pre-developed application packages and adapt them to a user environment.
confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
consult with management to ensure agreement on system principles.
link computer systems to increase compatibility and so information can be shared.
define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs.
determine computer software or hardware needed to set up or alter system.
expand or modify system to serve new purposes or improve work flow.
recommend new equipment or software packages.
review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
specify inputs accessed by the system and plan the distribution and use of the results.
test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
use object-oriented programming languages, as well as client and server applications development processes and multimedia and internet technology.
the vanguard group 2006 - 2008
retirement resource associate & flagship associate
address, scottsdale, arizona zip
grade: n/a; last promotion: n/a
hours worked weekly:? hours
salary: $0,000.00 annually
supervisor's name: name, supervisor's phone xxx-xxx-xxxx
permission to contact: yes
maintained a client base of approximately 400 clients and a portfolio valued at $1b in assets
delivered top-notch service to retired, soon-to-be-retired, and high net worth individuals.
remained in contact with clients and engaged in consistent client relations.
exercised interpersonal communication skills. performed routine business maintenance such as transactions or updating client information within database system.
built and maintained client bases, keeping current client plans up-to-date and recruiting new clients on an ongoing basis.
recommended strategies clients could use to achieve their financial goals and objectives, including specific recommendations in such areas as cash management, insurance coverage, and investment planning.
recognized for outstanding quality of customer service with numerous customer-support awards and personal commendation from clients.
chili s bar & grill 2002 c 2006
server / bartender
address, las cruces, new mexico zip
grade: n/a; last promotion: n/a
hours worked weekly:? hours
salary: $0,000.00 annually
supervisor's name: name, supervisor's phone xxx-xxx-xxxx
permission to contact: yes
ensured customers were enjoying their meals and took action to correct any problems.
recognized for consistent excellence in customer service with numerous customer-support awards and personal commendation from clients.
stood as a member of the chili s training team for peer leadership and training.
new mexico state university 2000 c 2002
assistant computer technician
address, las cruces, new mexico zip
grade: n/a; last promotion: n/a
hours worked weekly:? hours
salary: $0,000.00 annually
supervisor's name: name, supervisor's phone xxx-xxx-xxxx
permission to contact: yes
instrumental in database systems conversion (t2 systems - powerpark); upgraded lan network to windows 2000 server.
maintained departmental database system; provided technical assistance to computer system users; answered questions or resolved computer problems in person or via telephone.
gave assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
provided operational support for the parking division.
set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
answered user inquiries regarding computer software or hardware operation to resolve problems.
conferred with staff, users, and management to establish requirements for new systems or modifications.
entered commands and observe system functioning to verify correct operations and detect errors.
installed and performed minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
referred major hardware/software problems or defective products to technicians for service.
maintained records of daily data communication transactions, problems and remedial actions taken, or installation activities.
education
highest education: bachelor of science degree in computer science
new mexico state university, las cruces, new mexico
bachelor of science degree in computer science, minor in mathematics, 2003
00 quarter hours, gpa 0.0
training
nasa series 6 securities license and nasaa series 63 securities license
memberships
member c society of hispanic engineers and member c pi kappa alpha
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