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yyyyyy x. yyyyyy                 9632 grant road, #0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                                        (xxx-xxx-xxxx • abc@xyz.com

 

results-driven team player eager to contribute expertise in executive-level administrative support,

supplies management, finance, and data coordination toward optimizing an employer s productivity.

 

profile

 

         contribute sharp analytical skills, excellent problem-solving techniques, strong interpersonal relations talents, and solid written / verbal communication proficiencies toward supporting diverse operational objectives.

         expert at strategically planning, prioritizing, and coordinating deadline-driven workflow to maximize productivity, efficiency, and quality;.

         effectively interface with all business representatives through to executive level.

 

~ education and technical proficiencies ~

 

extensive pharmaceutical coursework                                                              university of south carolina / north harris college

 

microsoft office suite • microsoft works • medical manager • medi-tech • office mate

eye-care • next gen • syntaxis • e-syntaxis • 10-key register • multi-line telephones

 

professional synopsis

 

executive secretary, medical clinic of houston, houston, tx                                                                                          2008 c present

 

         apply dynamic administrative talents toward directing all-inclusive patient scheduling among healthcare professionals and ancillary departments (i.e. radiology, cardiology, etc.), as well as proficiently preparing next-day charts for physician review.

         effectively manage physician personal / professional calendars and meeting schedules / conferences, along with triaging calls and resourcefully drafting, organizing, and distributing confidential patient correspondence as necessary.

         contribute sharp analytical abilities instrumental in evaluating comprehensive medical supplies inventories to include monitoring drug sample cycle counts and restocking patient rooms to ensure seamless healthcare operations at all times.

 

doctor s assistant, today s vision, houston, tx                                                                                                                                      2008

 

         optimized healthcare processes by courteously greeting and directing new / established patients, as well as performing preliminary testing, accurately scheduling appointments, and preparing next-day charts for physicians.

         demonstrated strong fiscal management skills toward collecting co-pays / balances for services and verifying insurance data, along with completing the proper documentation of monetary values (i.e. bank deposits) through consistent recordkeeping practices.

 

front desk receptionist, sadler clinic, conroe, tx                                                                                                                   2007 c 2008

 

         ensured smooth-running clinic success by greeting, directing, and registering new / existing patients, as well as verifying demographics and insurance data to guarantee prompt service and payment processes.

         maximized efficiency by posting payments, collecting co-pays / balances, scheduling appointments, and preparing next-day charts.

         supported diverse healthcare operations by checking in patients for five specialty doctors, along with assisting medical secretaries and clinic staff with wide-ranging administrative activities.

 

executive administrative supervisor, j-rod funding, houston, tx                                                                                         2005 c 2007

 

         strategically steered broad scope of daily operations activities to include overseeing payment of dues (har), organizing / writing real estate contracts, completing disbursement forms, and verifying all parties received payment.

         liaised among local sellers, buyers, and agents to arrange meet-and-greets, as well as scheduling business lunches and directing administrative efforts of incoming secretaries and loan officers.

 

floor supervisor / customer service representative, nco call center, houston, tx                                                          2005 c 2006

 

         directed employee scheduling instrumental in cost-effectively utilizing company resources to include consistently delivering quality service and promptly responding to and resolving customer issues within a high-volume call center environment.

         spearheaded results-driven team-based sales / business initiatives, along with conducting valuable staff meetings designed to facilitate productive team building, improve communication measures, and encourage useful staff feedback.

 

~ additional professional roles held prior to 2005 ~

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