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Yyyyyy x. yyyyyy
3100 Rachel Gardens, Apt. #0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
Career Objective
Results-driven Billing Manager eager to contribute excellent communication, organization, and technical skills toward actively supporting the employer in optimizing financial and operational performance
Profile
Ø Offer numerous years of customer service experience, with expertise in medical billing, collections, and office administration
Ø Depth of knowledge in CPT/ICD9 coding, Medicare policies, and third party payer policies; ensure compliance with managed care contracts and HIPAA regulations
Ø Promote client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve customer and billing issues
Ø Establish office procedures, train and lead top-performing support teams, and accurately manage client accounts
Ø Demonstrated record of excellent organization, prioritization and time management
Ø Dynamic analytical, communication, presentation, and relationship management skills
Ø Proactive team player equally effective in independent and collaborative environments
~ Technical Proficiencies ~
Medaptus ~ CRS ~ MediSoft ~ Infinity ~ PCN ~ Microsoft Windows ~ Excel ~ Word ~ PowerPoint
Professional Experience
Account Supervisor, Millennium Practice Management Associates 6/06 C Present
Facilitate communications between management company and clients while performing a broad range of medical billing support functions for multi-physician practices specializing in urology, gastrology, and internal medicine
Proficiently train and supervise Accounts Receivable Representatives in daily responsibilities, coding systems, collections, and issue resolution; ensure excellent and efficient customer service
Generate critical financial data reports instrumental to supporting senior management, physicians, and staff in assessing status and performance; utilize PCN system and hard copy records to accurately respond to billing inquiries
Denials Supervisor, NCO Financial Systems 2/06 C 6/06
Oversaw all inpatient and outpatient account collections responsibilities for busy hospitals and medical facilities including St. Barnabas, Newark Beth Israel, and Clara Mass
Ran aging and denial reports on a monthly basis, monitored Self Pay collections, and managed distribution of reports for follow-up and appeal; trained Appeals Department representatives in job duties
Accounts Receivable Analyst, McKesson Provider Technologies 3/05 C 2/06
Successfully managed all aspects of inpatient and outpatient billing for the University of Medicine and Dentistry of New Jersey (UMDNJ) Orthopedics Department
Effectively conducted Medicare/Medicaid, managed care, charity care, workers compensation, and no fault billing and negotiations; regularly met with physicians to address AR issues
Billing Manager, Bergen Women OBGYN 4/03 C 3/05
Prepared patient billing using MediSoft system, verified insurance, and collected and posted payments
Trained office personnel and performed administrative functions including physician scheduling
Client Servicing Manager, Mudra Communications 8/98 C 2/01
Provided outstanding customer service and consistently met monthly billing goals
Worked closely with interdisciplinary specialists to coordinate, present, and launch new marketing initiatives
Education & Training
Medical Billing and Coding Specialist, William Paterson University 2004
Administrative Medical Assistant, Passaic County Technical College 2004
Diploma in Advertising and Public Relations, Symbiosis Institute, India
Bachelor s Degree in Commerce (Business Management), MMK College of Commerce, India
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