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Yyyyyy x. yyyyyy

 

                                                                                                  0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

Abc@xyz.com

 

Versatile Project Manager and Strategic Planner

 

Comprehension Strategies~ Efficiency Best Practices ~ Capacity Building

Results-driven Project Manager eager to contribute expertise in policy development and data analysis to a progressive organization in need of a professional capable of effective management of multiple assignments as well as delivery of projects on time and on budget.     

Qualifications Profile

 

Ø  Strong technical background with the ability to manage multiple projects simultaneously, with specialized knowledge of project implementation and management, clinical application, negotiation strategies, formalized team building processes, as well as risk analysis methodologies. 

Ø  Proficient at guiding multiple business partnership teams in collaborative relationships over the project lifecycle.

Ø  Ability to work independently on multiple projects simultaneously and efficiently. 

Ø  Effectively lead top-performing teams to complete projects on time and on budget. 

Ø  Possess an extensive knowledge of project development practices, policies, and regulations and can apply this knowledge in terms of production efficiency, forecasting and projections, as well as feasibility analyses. 

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Consistently focus on ensuring development of efficiency best-practices.

Ø  Proven ability to adapt technical skills to diverse organization needs.

Ø  Technology savvy and proficient in multiple software platforms and hardware systems including Windows XP, MS Office Suite, Visio, Outlook, Netmeeting, and Lotus Notes.   

 

 

Functional Competencies

 

Ø  Demonstrate dynamic leadership qualities and strong communication skills in successfully steering planning meetings and delivering comprehensive strategies.

Ø  Capable of in-depth research and data analysis with the purpose of improving the organization.

Ø  Embrace organization initiatives and mission statement.

Ø  Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant issues in a proactive manner.    

Ø  Work to standardize cross-departmental protocols between various departments in order to break down silo mentality and increase knowledge sharing.

Ø  Skilled at managing multiple projects and leading teams in cross-functional, concerted efforts.

Ø  Stay abreast of most up-to-date research and trends in order to offer most viable recommendations to client base. 

Ø  Provide team support and mentoring whenever necessary.

Ø  Resolve issues quickly through careful data analysis including technical and functional information.

Ø  Stay abreast of relevant business data to ensure appropriate recommendations and strategies are implemented. 

 

 

         

Professional Career Track

 

Process Improvement Consultant, IBM                                                                                2005-Present

 

  Primary responsibilities include development of  contacts with individuals and organizations as well as  application of  effective strategies and techniques to ensure the clients' success.  Specific functions and accomplishments include;

  Produce business plans and financial models;

  Execute daily operations of ITIL Request for Services process;

  Educate and manage several global teams to implement Lean methodology to improve processes;

  Arrange global meetings involving clients;

  Consult with clients and internal departments on project status, proposals and technical issues related hardware and software system design and maintenance;

  Assist in the preparation of documents or directives needed to implement changes;

  Wrote, designed and produced Lean process documentation for teams;

  Conferred with project staff to outline workplace and to assign duties, responsibilities and scope of authority;

  Direct activities of project personnel to ensure project progresses on schedule and within prescribed budget;

  Use knowledge involving the techniques of efficient production;

  Prepare project reports for management, clients and others;

  Establish work plan and staffing for each phase of project and assignment of project personnel.

 

Technical Professional Advisor, IBM                                                                                       1997-2005

 

  Primary responsibilities included comprehensive structuring and maintenance of facility that standardized Intel server builds for clients as well as, designing and executing operational and process documentation to support standardization of Intel server builds.  Specific functions and accomplishments included;

  Evaluated and approved design changes, specifications and drawing releases;

  Executed technical operations of server builds and installations;

  Analyzed information to determine, recommend and plan installation of new system and modification of existing system;

  Evaluated factors such as reporting formats required, cost constraints, and need for security restrictions to determine hardware configuration;

  Trained and managed four team members to complete standardized server installations and achieved significant improvements in production Service Level Agreement reporting on server productivity;

  Read manuals, periodicals and technical reports to learn ways to develop programs that met client requirements;

  Formulated plans outlining steps required to develop programs using structured analysis and design;

  Used diagnostic software to detect errors;

  Maintained account support teams internal website as needed.

 

Customer Support Representative, IBM                                                                                   1995-1997

 

  Primary responsibilities included overall oversight and management of client service initiatives designed to increase loyalty and retention across multiple product lines.  Specific functions and accomplishments included;

  Verified completeness and accuracy of subordinates' work, computations, and records;

  Identified and resolved discrepancies and errors;

  Maintained records as well as additional areas including inventory, personnel, orders, supplies, and machine maintenance;

  Computed figures, such as balances, totals, and commissions;

  Answered questions applying knowledge of computer software, hardware and procedures;

  Worked cross-departmentally to research problems and find solutions;

  Provided technical support to clients in order fulfillment processing departments.

 

Earlier Experience

 

- Office Manager, State Farm    

                                                                                          

Academic Training & Certifications

 

n MBA C Management, University of St. Francis

n B.A. C Industrial Psychology / Minor - Management, University of St. Francis

n Certification C Lean Associate, ITIL Foundation 

 

 

Yyyyyy x. yyyyyy

xxx-xxx-xxxx / Abc@xyz.com

 

Senior Project Manager

Contract Negotiations C Staff Leadership C Problem Solving

 

DATE

NAME HERE OF RECIPIENT

NAME HERE OF COMPANY

 

Dear RECIPEINT NAME: (Cover Letter)

Recent research into COMPANY NAME prompted me to immediately update my resume for your review.   Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer several years progressive advancement in key roles as a Project Manager and am skilled at all phases of planning, supervising, and execution of medium to large scale projects.  I am particularly skilled at budget and financial management, working directly with all departmental resources, scheduling and process tracking, directing and leading staff, understanding project plans and specifications, and problem solving with minimal impact to the overall operation.

  I have worked as a technical expert in various forms within this sector so I am accustomed to integrating into various cultures and environments. I am experienced at managing others as well as developing and implementing best practices models to increase efficiency and thus completion of projects on time and on budget.  I offer several years of formal training and education as well as progressive advancement within companies due to excelling at responsibilities and making significant contributions the projects to which I am assigned. 

            I am an exceptionally hard worker and my peers consider me a strong team player.  My enthusiasm comes from working directly with products and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.  I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team.  I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes. 

            After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement.  I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  Please contact me sooner if you wish to talk before then.  I look forward to speaking with you.

 

Sincerely,

Michelle Bannon

 

 

 

 

 

 

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