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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
Information Technology Director
Well-rounded and energetic professional with 20+ years of management experience
seeks new challenge and opportunity to apply consummate skills as an IT Director.
♦ Key areas of Expertise ♦
Project Management
IT Infrastructure Design
IT Plan Writing
Business Development
Business Operations
Budgeting & Forecasting
Profit and Loss Reconciliation
Vendor Negotiations
Cost/Trend Analysis
Disaster Recovery Planning
Data Restoration
Leadership and Training
Personnel Management
Customer Service
yyyyyy x. yyyyyy
Professional Profile
Escalate business development through innovative initiatives that increase productivity and revenue growth; exceed goals and objective while adhering to all standards and regulations
Creative and results-driven IT professional with 20 years of management experience; expertise in customized system builds and deployment, disaster recovery and database maintenance, and IT infrastructure planning design, manufacturing, and implementation
Organized and detail-oriented; direct planning and implementation of multiple projects, prepare budgets, forecasts, and Profit and Loss statements, and conduct cost awareness and trend analysis
Exhibit excellent personnel management and leadership qualities; participate in recruitment, conduct employee evaluations, and maintain scheduling; establish a positive work environment encouraging employee development and training
Communicate technical and complex information easily and concisely; valuable IT plan writing experience and strong public speaking skills; ensure exceptional customer service
Demonstrate diagnostic and collaborative problem-solving skills; exhibit proficiency in translating individual needs into responsive, customized solutions
yyyyyy x. yyyyyy
Technical Expertise
Hardware
ASUS motherboards on AMD and Intel Platforms
DELL, APPLE, HP and IBM product lines
Adaptec Raid Controllers, HP Tape Drives, Ricoh Aficio Network, and DocuServe Print environments
Windows SE 2003, Mobile 5.0 Dell, and HP PDA devices
Audiovox and Verizon Mobile Devices
iPhone and Blackberry pocket computing
Server Services
Active Directory, TCP/IP, DNS, DHCP, Terminal Server, Exchange, FTP, File and Print Services, SQL, WSUS, Office Messaging, VERITAS Backup Exec, Symantec Corporate AV, Ghost Cast Server, and Ultra VNC deployment
Network
Netopia, Juniper and Linksys firewalls, routers and switches
Netgear and Linksys switches and WIFI Routers and Waps
Dell POE Switches, and Shoregear Switches for Shoretel VOIP Phone Systems
Operating Systems
Server 2008, 2003, 2000 and NT4.0
Windows 3.0/95/98/NT/2000/XP/Vista/Windows 7
MAC OS X
Telecom Services
AT&T MIS services, MPLS and Data, PAETEC managed services, and Verizon and Attend mobile networks
Vertical and Shortel Systems
Cisco Phone Systems
Software
Microsoft office platforms, Adobe Creative Suite, Crystal Reports, MAS 90, and Symantec Antivirus
Backup Executive, Ghost Suite solutions, and SYMPREX Outlook signature manager
Kantech Security Systems
XML Client HVAC
OfficeWyse, Homecare Homebase, and McKesson
Peachtree Accounting, MAS 90, and various EDI platforms
Citrix ICA clients
Autodesk 3d Studio Max, Alias Maya Suite, and AVID Liquid Editing
Oracle
Programming
MS Log on scripting
Juniper CLI
Additional Experience
IT infrastructure Planning Design and Manufacturing and Implementation
Active Directory Design and Deployment
WAN routing design and implementation on Netopia and Juniper platforms
Telecommunications Implementations
yyyyyy x. yyyyyyEmployment History
Assistant Manager of Technology 09/2009 C Present
United States Census Department ▪ City, State
Essential Key player managing all technical aspects of the 2010 Decennial Operations for Marion County
Skillfully direct and maintain daily network operations; conduct troubleshooting
Accurately document network and hardware issues on the Government network, and monitor IT tickets in the REMEDY ticketing system
Director of Information Technology 05/2005 C 05/2009
Nightingale Home Healthcare, Inc. ▪ Carmel, IN
Successfully grew Company and increased annual sales from $3M to $75M in 4 years; expertly deployed 500+ Mobile POC devices to expedite charting and increase Medicare billing
Boosted business development and maximized productivity through customized system builds, efficient project management, and positive vendor relationships
Launched deployment of various systems including a financial accounting system, two clinical software systems, in-house ticketing system, training systems, and a Voice over Internet Protocol (VOIP) for Shoretel phone system
Demonstrated superior personnel management of four engineers, network administrators, and technicians; developed a training program for international internships
Decreased 3rd party consultant fees over 40%; systemized workstation and server builds
Created and implemented domain environment; scripting and remote access systems
Effectively implemented Wide Area policy based VPNS and Policy Based Routes for MPLS and data
Skillfully managed Electronic Data Interchange (EDI) transmissions
Supported Hommed Vital Signs monitoring with 24 hour patient care
Initiated and designed a Technology Plan and forecasting for all IT fiscal activities
Computer Consultant 08/2001 C 05/2005
Luchtman Computer Systems ▪ Indianapolis, IN
Deployed 40+ networks across the United States; custom designed and manufactured server environments for various types of clients including advertising, oral surgical, churches, and legal and accounting firms
Essential team member providing support to imaging databases, exchange and domain environments, and telecommunication implementation
Stimulated positive work environment serving as IT manager; provided ongoing training and documentation, server/desktop support, established positive client relationships, and maintained backups and disaster recovery implementation
Efficiently automated ghost cast images and system builds
Expertly designed and supported VPN and routing structure
Fast and Full Service Dining Concepts ▪ City, State 08/1989 C 08/2001
Walt Disney World, Boston Market, Ground Round, Rainforest Caf , PF Chang s, Lone Star Steakhouse and Saloon, and Sky Asian Bistro
Multiunit Manager
Successfully managed three restaurants including high volume bar, full service bistro and counter service operations; provided full concept development of Asian Bistro and Wine Bar
Demonstrated personnel management qualities; oversaw recruitment, team development and training, and established General Managers
Effectively directed budgeting and financial reconciliation
General Manager
Skillfully managed business operations varying in volume from $100M to $1.1M; supervised implementation of menus and beverages
Assumed direct accountability of all profit centers; encouraged strong team relationships and ensured superior customer service
Demonstrated expertise in personnel management; supervised four Assistant Managers and 500+ team members; efficiently maintained all scheduling
Served as Training Manager; lead Philadelphia Concept in 150 locations
yyyyyy x. yyyyyy
Education & Professional Development
Associate s Degree in Specialized Technology Computer Animation 1999
Art Institute of Philadelphia ▪ Philadelphia, PA
Bachelor of Arts in Film Production 1989
Binghamton University, SUNY ▪ Binghamton, NY
A+ Certification DATE
Network Plus Certification DATE
Solid Computer Decisions DATE
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