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yyyyyy x. yyyyyy

                                                                                                                                            xxx-xxx-xxxx 

abc@xyz.com

 

operations manager / business development executive

financial analysis ~ sales & marketing methodologies ~ market penetration

 

results-driven sales professional and account executive eager to apply track record of success in business development, account management and strategic marketing toward actively supporting the employer in optimizing sales and profits.

 

qualifications profile

 

ø  strong analytical background with the ability to work independently on multiple projects with specialized experience in information management, financial analysis and budgetary planning, tactical product branding and exposure initiatives, sales and marketing methodologies, operational efficiency practices, conflict management and effective communication techniques, research and data analysis, strategic planning, organization development and change management.

ø  comprehensive understanding of the sales, marketing, and advertising arena due to advanced practical and academic training. 

ø  knowledgeable in all facets of brand building to include policy development and implementation, merchandising, advertising and training.

ø  excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of the organization.

ø  competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

ø  proven ability to adapt strong process knowledge and technical skills to diverse organization needs. 

ø  technology savvy in multiple software applications including; ms office suite, windows operating platforms, as well as act & goldmine customer relation management software systems. 

 

functional competencies

 

ø  possess dynamic strategic business development skills in effectively defining and targeting lucrative opportunities, resulting in launching new markets across 32 counties throughout upstate ny.

ø  capable of in-depth research and data analysis with the purpose of improving brand awareness and product exposure to various market segments.

ø  embrace organization initiatives and mission statement.

ø  develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant client issues in a proactive manner. 

ø  work to standardize cross-departmental protocols between various departments in order to break down silo mentality and increase knowledge sharing.

ø  skilled at managing multiple projects and leading teams in cross-functional, concerted efforts.

ø  stay abreast of most up-to-date research and data in order to offer most viable services to client base. 

ø  provide staff support and mentoring whenever necessary.

ø  resolve issues quickly through careful data analysis including technical and functional information.

ø  actively collaborate with multidisciplinary teams and departmental resources to optimize training efficacy.

ø  identify prospective customers through utilization of business directories, follow leads from existing clients, participate in various organizations and attend trade shows and conferences to increase brand exposure.

ø  contact regular and prospective customers to demonstrate products, explain product features and benefits as well as solicit orders for procurement.

ø  consult with clients after sales in order to resolve problems and to provide ongoing support.

 

honors & awards

 

ø  received 2 u.s. air force commendation medals

ø  received u.s. army commendation medal

ø  received national rookie recruiter of the year award

ø  member of elite century club and century plus club

ø  received distinguished honors upon graduation

 

professional career track

 

marketing field representative, martins point healthcare, inc.                                          2005-present

 

  primary responsibilities include development and implementation of internal policies and procedures to drive product and services exposure and increases in client base.  specific functions include;

  lead and maintain expansion efforts of various health plans into new niche markets;

  open and manage numerous new markets in several counties in upstate new york;

  educate military beneficiaries about company products as well as conduct informational seminars as needed;

  advise consumer base on various health care choices based upon specific needs;

  provide one on one informational sessions for beneficiaries as needed;

  regularly speak to various veterans groups and organizations;

  participate in special events to increase public awareness of services;

  establish organizational presence in broad based primary market;

  develop and foster relationships with market relevant military bases.

 

account manager, iron mountain records management                                                           2001-2005

 

  primary responsibilities include comprehensive management and oversight of all aspects multiple accounts as well as marketing initiatives pertaining to client base needs.  specific functions included;

  acted as cross-functional liaison between customers and company to establish a solid communication process;

  increased products and services exposure as well as secondary and tertiary upgrades based on need;

  guided and advised customers in terms of various established records management programs;

  proactively fielded and resolved customer issues as needed;

  negotiated and renewed contracts involving numerous products and services;

  attended weekly and monthly meetings as needed to ensure information and resources sharing;

  negotiated special projects as established by executive management.

 

account executive, ikon office solutions                                                                                 1999-2001

 

  primary responsibilities included strategic development of numerous marketing programs designed to ensure achievement of sales quotas and consistent increases in company revenue.  specific functions included;

  marketed numerous office products including canon, savin, oce and hewlett packard;

  maintained and expanded customer base by increasing referral base and constantly prospecting for new viable leads;

  advised business owners of latest trends in office technologies suited to their specific needs and recommended solutions to enhance business effectiveness;

  trained consumers on the newest technology and stayed abreast on industry specific trends;

  participated in weekly sales meetings and brainstormed on new business opportunities;

  effectively managed sales territory by developing stringent and methodical organizational system;

  ensured customer satisfaction by being easily accessible and by quickly resolving any client issues.

 

earlier experience

 

- recruitment supervisor, united states army / air national guard

 

academic & professional training

 

n associate of science c political science, university of hawaii

n attended air university non-commissioned officers academy

n leadership training certification, united states army / maxwell air force base

n numerous professional training seminars:

-       total quality management

-       statistical process control

-       team building & meeting management

-       "train the trainer"

-       information security

-       supervisory skills

-       recruiting advertising

-       recruiting & retention procedures

-       facilitator training

-       health professions recruiting/retention

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