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                                                                                                                                       abc@xyz.com

objective

exploring career opportunities to utilize customer service, supply, planning, logistics, procurement, vendor relations, organizational, supervisory, communications and interpersonal abilities in a challenging assignment.

 

career profile

ø  b.s., business administration, marketing concentration.

ø  a.s., business.

ø  honors graduate.

ø  over 18 years of supply chain, supplier development, sourcing, quality and production background.

ø  additional experience as a marketing manager and representative.

ø  current assignment as logistic service center assistant director.

ø  demonstrated leadership/training abilities in directing critical supply operations in a challenging environment.

ø  well-qualified to perform in purchasing, logistics and supplier sourcing activities.

ø  proven supervisor of logistical personnel.

ø  manage and track high dollar distribution operations.

ø  expertise in all facets of effective supply planning.

ø  award-winning record of progression to team leadership positions of wide-ranging responsibility and authority.

ø  skilled in advanced it software applications including sap 4.6b and ecc r3 materials movement and sales and distribution modules, and ms office suite.

ø  adept in program development, supplier relations, management and oversight.

ø  deliver measurable contributions to increased productivity and profitability.

ø  strong organizational, management and analysis skill sets.

ø  solid understanding and knowledge of cost control, jit and positive supplier/vendor relations.

ø  knowledgeable in meeting stringent organizational goals.

ø  outstanding competence in communications, presentations and contract negotiations.

 

professional experience

mitsui & company (usa), inc., nashville, tn                                                                      1997 - present

assistant director, logistics service center (2004-present)

       promoted to direct all operational facets of logistics service center. 

       achieve staff compliance with standard operating procedures and policies. 

       successfully anticipate operational issues, identify solutions and implement upgraded processes.

       manage staff workflow to maintain efficiency.

       consistently resolve internal control issues/problems. 

       utilize expertise in import/export policies and procedures to improve operations.

       have gained comprehensive understanding of inventory management.

       expert in international and domestic transportation methods.

       strong familiarity with customs clearance procedures and customs compliance obligations. 

       knowledgeable in incoterms and basic delivery terms as well as marine/inland insurance and warehouse procedures. 

       initiate new business process flows to increase productivity.

       recruit, train and develop up to 45 staff personnel.

       conduct in-depth staff performance reviews.

       develop metrics for such personnel evaluations.

 

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page two

 

 

 

marketing manager (2001-2004)

       promoted to oversee business development for mitsui steel development subsidiary.

       directed sales of steel-related products to outside customers. 

       managed accounts for outside customers.

       supervised and led inside sales representatives including marketing representatives/coordinators

       facilitated inventory control, a/r and issuance of a/p to vendors.

       conducted product pricing for outside customer.

       ensured effective follow-up for customer service and sales. 

       administered insurance claims.

       scheduled and arranged freight transportation. 

       coordinated with credit department for issuance of customer lines of credit.

 

marketing representative (1997-2001)

       recruited to coordinate operations and administrative activities of business department. 

       performed exacting processing of required documents and shipping arrangements.

       achieved timely and accurate importing and exporting of goods. 

       evaluated and assessed credit applications.

       directed transportation logistics accounts payable/receivable.

       selected for key business projects.

 

earlier background

prior to 1997, served tiffany & company, vienna, va/atlanta, ga, as operations manager, assistant operations manager, customer service representative and inventory control clerk.  in these assignments, built exceptional operations, staff supervision, hr, financial control, business development and customer service skill sets.

 

education

auburn university, auburn, al

bachelor of science, business administration, marketing concentration, 1992

 

gadsden state community college, gadsden, al

associate of science, pre-business, 1989

president s list and dean s list graduate

 

professional development

american management association (ama) courses:

successfully managing people--april 2007

developing executive leadership--september 2007

 

integrity interactive courses:

foreign corrupt practices act--february 2008

insider trading--may 2007

export controls--march 2006

antitrust--october 2005

yyyyyy x. yyyyyy                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

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                                                                                                                                       abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a logistical/customer service management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a b.s., business administration, marketing concentration, an a.s., business, and over 16 years of successful business experience.  to complement this background, i possess demonstrated expertise in customer relations, logistical operations, import/export, inventory management, business development and problem solving, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

attachment

 

 

 

 

yyyyyy x. yyyyyy                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

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                                                                                                                                       abc@xyz.com

 

 

thank you letter text

 

 

date

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting logistical/customer service management position currently available with your organization.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

                                                         

as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff.  i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

 

 

 

sincerely,

 

 

 

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