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yyyyyy x. yyyyyy
xxx-xxx-xxxx • abc@xyz.com
results-driven it manager exploring opportunity to contribute unique blend of technical, project management, and client relations skills toward supporting the employer as a dedicated and highly productive team member
profile of qualifications
ø extensive experience managing all aspects of information technology, communications, and end-user solutions projects
ø expertly drive projects from conception through completion; supervise engineering operations, enterprise systems engineering efforts, software development lifecycle, and administrative functions
ø develop and implement policies, procedures, processes, and methodologies to optimize performance, control costs, and improve user experience
ø solid record of building and leading top-performing support teams that consistently complete projects on time and within established budget guidelines; strategically plan and coordinate workflow for optimal coverage
ø superior communication, presentation, negotiation, and relationship management skills
technical proficiencies
platforms: mac os x, rhe4, unix (solaris, hp-ux), windows 2004/xp/2000/nt/98/95, novell netware, linux, banyan vines
development: net, c#, cfm, java (j2ee, bean, ejb, servlets, jsp, j2me), asp, xml, cgi, sql, html, javascript, c++, c, visual basic, jcv/mvs, cobol, powerbuilder, jaguar, php
tools: cloakware, oncourse, replistor, ms visual studio, .net enterprise, netfusion, cold fusion studio, ibm visual studio, ibm websphere studio, bea weblogic, ms iis 4.0 & 5.0, cvs, crystal reports, ibm visualage enterprise, brio 6.2, visual caf enterprise, webtrend, winrunner2000, dreamweaver, saleslogix, remedy, track-it, citrix, sms, autocad, bentley microstation, ghost, mcafee, norton, groupwise, exchange server 2000, wsar ftp 1.6, ms office, jd edwards, sap, peoplesoft, adobe products, beyond compare, httplook, edi coordinator, vss, sharepoint, neotrace, srdf, timefinder, powerpath, veritas netbackup professional & nbu datacenter, diamondlink, netscape messaging server, sametime, lotus notes, oracle, sybase adaptive server, sql server, falcon, foxpro, citrix, various server environments and network administration utilities, wiki, parallel desktop, vmware
career path
pre-sales & post-sales solutions consultant/architect and project manager
buccaneer, warrenton, va 2007 - present
lead professional service team in designing and implementing storage, security, systems infrastructure, and operational support solutions for a diverse client roster, including the social security administration, center for medicaid and medicare, united states secret service, us navy, and department of homeland security
serve in varied capacities as a project manager, pre-sales business development, and solutions architect; oversee openings of new datacenters and data migrations
optimize containment of threats, risks, and vulnerabilities compromising computing environment integrity; establish operating policies and introduce process improvements to increase productivity, efficiency, and quality
strategically define, develop, and manage life cycles of complex projects from architectural design through hsin, cdwg, and customer service
sr. systems operation manager
interimage, arlington, va 2007 date c 2010
managed major corporate projects from pre-sales through post sales stages; drove all daily operations and infrastructure for application including production, test, stage, train, and coop environment
identified and addressed existing and potential issues to proactively implement upgrades and enhancements; cost-effectively planned and coordinated the design and implementation of project infrastructure and administrative procedures
applied industry expertise and strong communication skills toward acting as first point of contact in responding to customer inquiries, troubleshooting problems, and delivering client education
sr. systems manager
community connect inc., new york, ny 2005 c 2006
oversaw online community s project life cycles by liaising effectively with executive team and key functional units, including sales, marketing, editorial, it, business development, and product development teams
conducted comprehensive analysis of requirements to identify and implement project objectives; created products, procedures, and processes instrumental to achieving business goals
developed and executed process to promptly resolve outages by establishing monitoring checks and company notifications of major outages
reduced hardware costs by strategically implementing vmware to development and qa department
successfully streamlined and standardized company project life cycles with a targeted planning paradigm; entrusted with control over project scope, scheduling, and cost, including systems for monitoring project execution and modification
sr. it ad sales manager
discovery channel, silver spring, md 2004 c 2005
led and directed cross-functional teams in large-scale domestic and international initiatives; developed and supported all it ad sales systems initiatives
built and established close working relationships with project managers, business analysts, software developers, qa team members, control management, global shared services organizations, and help desk teams
boosted reliability, productivity, and efficiency by automating tasks and reducing manual resource needs; directed workflow and assigned projects to optimize utilization of human capital and operational resources
actively promoted bottom-line scalability and reliability of critical systems, illustrating dedication and strong technical expertise in supporting enterprise-wide operations
additional experience
sr. systems consultant, csp
consultant, triad management systems
network administrator/systems engineer, burt hill kosar rittelmann
application developer, gt systems
education
bachelor of science in management information systems
carnegie mellon university, pittsburgh, pa
certifications & professional development
brio explorer 6 ~ cisco certified sales expert (ccse) ~ emc introduction to ecc / open edition 5.1 ~
emc pm ~ emc symmetrix architecture overview (dmx) ~ microsoft certified professional (mcp) c windows 2000 professional / server / network+ ~ ms sql server 7 administration ~ veritas enterprise sales specialist ~
vmware business continuity, testing & development environment, and server consolidation & containment ~
vmware desktop manageability & security
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