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yyyyyy x. yyyyyy                                                                    

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

career objective                              

seasoned team player with strong customer service, administrative support, and accounting skills eager to contribute to the success of a progressive organization

profile                                                

ø  offer extensive experience in the real estate and accounting / tax preparation industries, with expertise in facilitating a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  efficiently carry out administrative functions including document preparation and review, website maintenance, data entry, contract negotiation, transactional oversight, and reception duties

ø  successfully manage large volumes of critical information; review, update, and maintain databases

ø  effectively steer business development, sales, and marketing activity; generate and follow up on leads, design and produce collateral, and conduct winning presentations

ø  work closely with clients in person, on the telephone, and via e-mail to respond to requests and inquiries

ø  demonstrated ability to perform multiple concurrent responsibilities in fast-paced settings; strong attention to detail and emphasis on accuracy

ø  dynamic communication, presentation, and relationship management skills; superior time management and organizational abilities

ø  proactive team player equally effective in independent and collaborative environments

ø  sharp technical proficiencies including ms word, excel, and quicken

professional experience                

licensed assistant (part time), re/max suburban, arlington heights, il                                                2003 c present

 

tax preparer / office manager (seasonal position), jackson hewitt tax service, hoffman estates, il    2001 c present

 

buyer s agent, re/max central, roselle, il                                                                                            1995 c 2000

real estate agent, re/max suburban, schaumburg, il                                                                           1989 c 1994

real estate agent, red carpet duval/caruso, schaumburg, il                                                                1987 c 1989

 

revenue officer, internal revenue service, chicago and schaumburg, il                                                1982 c 1987

~ key achievements ~

  • in recognition of outstanding performance, promoted to office manager position with jackson hewitt; entrusted with directing all aspects of daily activity during the tax season; manage customer service, guide junior tax preparers, prepare and process returns, and resolve outstanding issues
  • cited for exceptional sales in the primary home and investment real estate markets while supporting the statewide top-producing realtor; first buyer s agent in illinois named to re/max s 100% club for earning more than $100k in annual commissions
  • ranked within top 1% of nationwide real estate agents and named to re/max s 100% club  as an independent salesperson with re/max suburban in schaumburg
  • as an irs revenue officer, entrusted with range of responsibilities to protect the interests of the federal government and the tax-paying public; collected on delinquent individual and business taxes, placed liens and levies as necessary, volunteered to instruct seniors on tax preparation, and participated in special projects

education                                           

northwestern university, evanston, il

bachelor of arts in journalism; psychology minor

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