yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com

 

 

career objective

results-driven, solutions-focused and detail-oriented team player desiring a challenging and progressive management role within a dynamic and successful company.

 

profile

 

ø  offer over eight years solid and progressive managerial experience in business operations, client services, and project supervision.

ø  adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

ø  apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.

ø  capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer/client services interaction both in person and via telephone.

ø  contribute proactive planning, developing, and implementing of sales campaigns/promotions to expand utilization of company s products and services.

ø  able to effectively maintain cross-sell ratios by peeling the onion , while profitably offering and closing the sale on all company services to both new and established clientele.

ø  skillful at performing independently or within a team to exceed all operational goals and objectives.

 

~ core competencies ~

bilingual in english and spanish

multi-tasking organizer

dynamic written and verbal communication skills

expertise in microsoft office suite and quickbooks

professional experience

 

carpentry creations                                                                                                                2002-present
office manager

• efficiently answer phones, schedule appointments, arrange deliveries, and customer service.
• successfully coordinate vendors and distributors; assist with marketing and sales promotions.
• effectively manage bookkeeping, payroll, accounting, and employee scheduling.
• proficiently recruit, build and lead top-performing, client-focused personnel teams.
• actively collaborated in human resource operation functions such as providing guidance/mentoring.
• consistently ensured delivery of quality customer service vital to sustaining and growing accounts

 

dr. ian shuman                                                                                                                                               2000-2004
office manager

• successfully scheduled appointments, financial agreements, processed payments, and updated patient accounts.
• effectively hired, trained and directed office staff; managed broad scope of personnel functions.

• efficiently handled all filing and insurance claim submission, and insurance payment processing.
• responsible for arranging staff meetings, travel, opening and closing the office. 
• effectively managed incoming and outgoing mail, shipping and receiving of packages.
• proficiently created word documents, spreadsheets and financial reports to organize company files. 
• maintained all office equipment, including computers, fax machines, email, multi line phones.

 

oxford university centre                                                                                                                 1998-2000
english teacher

• effectively taught english to adults and children, from beginner to advanced.

• successfully translated documents for corporations in the city of zaragoza  contracted through oxford university. 

 

professional education

 

calvert county community college, lusby, md                                                                           1994-1995
florida atlantic university, west palm beach, fl                                                                         1995-1996