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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
productive, quality-oriented sales coordination professional eager to contribute exceptional business development, account management, project administration and customer service skills toward optimizing operations of a progressive organization.
career profile
ø over 17 years of sales coordination, administration and customer service experience.
ø strength in account management and order tracking.
ø focus on productivity enhancement and meaningful cost control.
ø well-versed in customer, vendor and staff coordination.
ø ensure consistent order accuracy.
ø record of progression to assignments of increasing authority and responsibility.
ø wide-ranging project and operations background.
ø responsibility fort multi-million dollar accounts.
ø skilled in policy, procedures and process improvement.
ø comprehensive grasp of business management.
ø outstanding communications and presentation skills.
ø facilitate employee training.
ø expertise in providing support to senior management.
ø well-organized multi-tasker with strong detail orientation.
technology skills
ms office suite, lotus 123, baan, mapper, quipware, crownpartner
professional experience
crown equipment corporation, joliet, il 1995 - present
national account sales coordinator 1997 - present
process multimillion-dollar orders for national accounts.
track order status and location.
establish and maintain records and invoicing.
process payables and answer inquiries.
support customers, vendors, factories and staff members.
coordinate osha forklift training program.
participate in development of global training manual.
implement training program at various sites.
rental secretary 1995 - 1997
entered orders and rental billing into computer.
processed and organized lease paperwork.
managed customer credit reports.
communicated with customers.
other experience
have also been employed by travelers insurance, western springs, il in capacity of accounting clerk preparing bank deposits and processing reimbursements, approvals and credits.
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