yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

dynamic project manager eager to contribute promotional expertise as well as strong communication and troubleshooting skills toward actively supporting an organization in maximizing performance.

 

profile

 

• respected professional offering over 10 years of solid and progressive project management experience, including expertise within managing promotional projects, troubleshooting client issues and providing exceptional customer service.
• in depth experience developing and implementing client promotional ideas, while also handling all legal issues related to promotional projects.
• subject matter expert on all promotional options, knowledgeable of the latest trends.
• facilitate productive communication with clients, efficiently maintaining productive client relationships.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• technically proficient in pc/mac operating systems, microsoft office suite, outlook,  entourage, apple mail, and highrise.

 

professional experience

senior project manager project support team, inc.                                                                           2000-present

• drive the development, administration and management of sweepstakes, games, and contests for high-end clients, including the national basketball association and major league baseball.
• effectively trained and directed 5-member staff and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.
• consistently ensured legal compliance of all promotional and marketing materials.

 

office manager medical options, inc.                                                                                                     1998-2000   

• sharp business acumen and experienced in managing broad scope of administrative operations, from fielding high-volume phone calls and booking appointments to patient billing and insurance submissions.
• facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

 

legal assistant dewhirst & mihalko, llc.                                                                                              1997-1998   

• responsible for prepared a broad range of legal documents, including pleadings, personal injury packages and wills for clients.

 

technical support assistant actmedia, inc.                                                                                           1996-1997   

• tasked with handling a company-wide technical support hotline, consistently handling client problems and ensuring prompt service.
• skillfully provided initial technical support to all callers and directed requests to the qualified it person.
• actively maintained computer hardware, software and upgrades for over 500 employees.

 

account receivable clerk star struck                                                                                                   1995-1996   

• strategically managed and updated a detailed digital accounts receivable system, efficiently tracking all incoming finances on behalf of company.
• consistently ensured delivery of quality customer service vital to sustaining and growing client loyalty.

 

professional education

 

prerequisite coursework norwalk community college                                                                                    date

 

notary public