career profile

 

accomplished hospitality executive with more than 20 years experience in grand opening planning, staff recruitment and training, budget preparation, and general management. possess an excellent track record of managing operations with upscale, high volume, award-winning establishments, including a private club and golf course community.

career accomplishments

 

     successfully oversaw the grand openings for 6 high profile establishments, including 5-star, 5-diamond hotels and restaurants.

     recipient of the presidents malcohom baldridge quality award.

     stephen covey 7 habits of highly effective people certified.

     designed and opened award-winning beachfront restaurant "gumbo limbo" which exceeded over $2 million in annual sales.

professional experience

 

xxxxxx central appraisal inc., xxxxxx, xxxxxx                                                  2003-present

owner

     manage and operate a full service real estate appraisal firm servicing the xxxxxx county, xxxxxx region.

     state certified residential appraiser, rd5631; fha approved

     xxxxxx real estate sales associate.

 

olde cypress, city, state                                                                                                     2000-2003

general manager

director of operations, hardy development group

     spearheaded pre-opening plans such as budget preparation and staff recruitment and training for an award-winning community, golf course, and clubhouse.

     managed daily operations for 3 clubs: the strand, grandezza, and olde cypress.

 

glh consulting group, city, state                                                                       1997-2000

consultant

     advised professional clientele on leadership development, pre-opening support, restaurant design, and customer service training for staff members to ensure a successful grand opening.

     key clientele include: the atlantis hotel resort bahamas, john r wood realtors, the moorings park retirement resort, hardy development group and digestive health physicians.

 

ritz carlton hotel company, naples, xxxxxx                                                            1985-1997

executive director, food and beverage (1993-1997)

     managed a 7-restaurant operation including the award-winning grill room within a $42 million financial budget while supervising a 400-person staff.

     oversaw daily operations for a $15 million annual banquet division.

 

opening management team member (1985-1993)

     facilitated direction for grand openings of several ritz carlton locations including naples, xxxxxx (5 star, 5 diamond); laguna beach, ca (5 star, 5 diamond); pasadena, ca; phoenix, az; and amelia island, xxxxxx.

education

 

boston university

bachelor of business in hotel and food administration, 1980-1984