yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile it engineer eager to contribute comprehensive software management background toward actively supporting the employer in optimizing performance.

 

profile

 

• respected it engineer with distinguished 12-year career in software design, software development, business analysis, and publication technology.
• gifted technological troubleshooter, skilled in network, server, email, and ftp administration.
• in depth expertise in data conversion, software installation, requirements definition/analysis, user training, and quality assurance.
• strong background coordinating complex software migrations for a broad range of clients in the publication industry.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced office supporting multiple production environments.
• dynamic communication, organization, troubleshooting, and roll-out management skills.

 

selected accomplishments

 

~ skillfully provided on-site support for gannett news service at the

2000 republican and democratic national conventions ~

~ recipient of the 2002 appreciation award for the successful installation for major client vnu business media at editor and publisher, billboard, the hollywood reporter, and adweek magazines ~

 

professional experience

 

advance publishing technology burbank, ca                                                                                         1998-present

software implementation engineer       

• spearhead the implementation of a wide variety of software installations across the united states and in mexico, effectively increasing operational efficiency in editorial, advertising and circulation departments.
• drive the custom redesign of business processes to support all new software implementation requirements.
• skillfully provide top-tier support, while also performing user acceptance testing, conduct user training and handling go-live customer support.

advertising installation engineer, 2001-2006

• successfully developed and implemented a detailed software roll-out schedule, including software installation, software configuration and configuration of associated press wire interface.

editorial installation engineer, 1998-2001

• hand-selected to manage editorial content, maintain the associated press connection news wire and support the sport scores connection.
• utilized extensive knowledge of data conversion, customization estimation, production support, and on-site/remote software installation in optimizing technical performance.

circulation software engineer 1998-2001

• sharp business acumen and experienced in managing broad scope of production support operations, from software installation planning, data conversion and upgrade rollouts to remote software installation/configuration and server/network support.
• responsible for hosted environment design, as well as content management and software sales/marketing.

 

professional education

 

devry institute of technology long beach, ca                                                                                                 1997

bachelor of science in telecommunications management summa cum laude

 

technical proficiencies

 

mssql 2005, apache, sql, transactional sql, crystal reports, ms sql server, active directory

issuetrak help desk software, ms project, ms visio, xenserver, mdaemon, ms server 2008, citrix

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience software design, software development, business analysis, and publication technology. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my patients. to complement this background, i offer dynamic communication, organization, problem solving, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy