yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ (xxx-xxx-xxxx ~ abc@xyz.com

 

 

highly-accomplished executive seeking an opportunity to leverage 16 years of strong leadership abilities in driving an organization in achieving its established goals and objectives.

 

         competitive drive & strategic thinking personable, persuasive, and highly respected for business acumen, displaying a positive leadership approach, and improving productivity.

         leadership merges solid knowledge of sales, business development, and operational strategies to forge, nurture and maintain strong corporate structure and propel revenue to new plateaus. enthusiastically collaborates with and advises internal management to exceed established goals and expectations.

         product knowledge and expertise maintains thorough and up-to-date knowledge of products, industry trends, and customer requirements.

         team building and motivation effectively communicates and motivates team members, fostering an atmosphere of teamwork and collaboration with an emphasis on goal attainment.

         client relations blends integrity, innovative thinking, and leadership attributes to ensure first-rate customer satisfaction. optimizes service delivery through decision-making talents, critical thinking skills, and an unwavering drive to excel.

 

heritage auto plaza (dba heritage chrysler-jeep-chevrolet) alexandria, va, 05/1992 - 04/2008

president, 2001 current

• oversee all aspects of the $4mm multi-franchise sale/lease in april 2008 with direct responsibility for negotiations, contractual compliance, due diligence, and overall execution.
• merge proven leadership talents with strong communication skills to provide in-depth oversight for the sales department, service department, body shop, parts department, and finance department; consistently assessed how to increase annual revenue of $20-30mm.
• provide guidance and direction to 70 to 95 staff members in the execution of daily roles and responsibilities and establish a high performance, innovative organization that works cooperatively to achieve common goals.
• administrate, calculate, and monitor $5-6mm operations budget; determine appropriate sales objective and ensure compliance.
• interacted directly with chrysler corp, gm, and chrysler financial throughout the purchasing process and worked with individual customers to determine financial obligations and acquire customized repayment plans that met client needs.

• collaborate closely with the sales and fixed operations managers, and managers of each department, developing strong business alliances that optimize performance throughout entity.
• exercise outstanding interpersonal and analytical talents to provide timely and effective resolutions to complex customer complaints without loss of client goodwill or further escalation.

 

sales manager, 1994 2001

• held directly responsible for the productivity of the sales department, including the professional success of 10 to15 sales persons.
• remained accessible as a front line sales manager involved in the negotiation of vehicle purchases and verification of data given to the finance department and associated banks.
• motivated sales team and boosted employee morale through enthusiastic forecasting during sales meetings and while determining feasible sales quotas.

 

 

 

 

sales person, 1992 1994

• forged strong professional client relationships which led to improved levels of retention and referrals; consistently enhanced the buying experience for clients.
• assessed the immediate needs of clients to formulate a plan to determine the best vehicle purchase conducive to present financial ability.

 

 

bachelor of science in finance, 1992

university of maryland college park

 

member, the arc of southern md

• community organization focused on assisting those with developmental disabilities.