career objective

results-driven information technology support specialist eager to contribute superior analytical, problem-solving, and technical skills toward supporting the employer in optimizing operational performance

profile

ø  offer numerous years of progressive information technology and network management experience, with expertise in sales systems design, installation, testing, administration, service and repair, technical support ,and security[msoffice1] 

ø  provide project-specific consultation, analyze infrastructure needs, develop and implement cost-effective network security solutions and process improvements, drive key projects from conception through timelyspeedy[msoffice2]  completion

ø  actively support company in maximizing bottom-line profits by effectively negotiating vendor contracts to achieve competitive pricing and terms on systems equipment, services and outsourced projects

ø  depth of technical knowledge and familiarity with network server, laptop, and pc hardware, networking equipment, and peripherals, including hard drives, ram upgrades, cd-rom drives, floppy drives, scsi controllers and drives, cables, digital / dot matrix / monochrome / color laser printers and plotters, scanners, internal and external jet admin cards, and telephony servers

ø  dynamic organization, prioritization and time management skills; consistently achieve critical deadlines while maintaining high quality standards

~ technical proficiencies ~

operating systems:      microsoft windows versions 2.0 c vista ~ nt server 4 ~ server 2003, 2008 ~ hyperv ~ linux

 

applications:                adobe acrobat ~arts & letters ~ autocad ~ autosketch ~ computer associates arcserve and brightstore ~ corel draw ~ dynamics gp v. 10 ~ enable ~ exchange 5.5, 2000, 2003, 2007 ~ harvard graphics ~ lotus 123 ~ ms office (word, excel, powerpoint, access, outlook) ~ ms visio ~ ms works ~ peachtree accounting ~ quickbooks pro ~ sql server 7, 2000, 2005, 2008 ~ superbase 4 ~ winstar ~ winzip ~ word perfect

professional experience

network manager, idc ltd., insert location                                                                                                     2000 c present

• expertly manage windows network including cisco 2800 router, foundry fast iron managed switch, fortigate dmz appliance, seven foundry 48-port gigabit switches, and three foundry waps
• entrusted with responsibility for installing, maintaining, and monitoring 41 separate servers (compellent san, nas, exchange, sql, printserver) and more than 275 computers; serve in a help desk / technical support capacity for on- and off-site staff
• played an integral role in developing design and layout for building-wide topology and data drop locations
• successfully automated operations at 118-person call center

 

is / purchasing manager, centurion integrated systems las vegas, nv                                                              1995 c 2000

• designed, purchased, installed, and maintained three distinct network systems, including a windows nt file server, a 10base-2 ethernet network, and two 10base-t ethernet networks, with 20+ pcs and laptops requiring daily servicing
• implemented computer-operated cctv system to interface with fire control programs and improve overall safety and security; additionally installed and configured multiple dos and windows programs to communicate and remote program security system and fire alarm panels
• purchased and set up unix-based server for card access system used at the rtc administration building; created access employee time sheet database to track, verify, and report on employee work hours
• designed excel-based invoicing, job costing, and purchase order tracking spreadsheets; also modified prevailing wage forms and improved input procedures

communication and computer support manager, the 896th munitions squadron, nellis afb, nv                       insert dates

• designed, purchased, and modernized $100k computer account; oversaw all windows os and application testing, installation, training, and support
• utilized access to develop, implement, and document classified and secure windows database that automated information traffic between independent agencies and validated inventory items
• on temporary duty during operation desert storm, designed database and spreadsheet programs to accurately track and report over $988m in munitions assets

 

~ military background ~

retired, us air force

education

studies in management information systems, university of nevada, las vegas, nv                                           insert dates