career objective                              

highly effective project manager with solid experience in broad-scope areas of business operations eager to contribute talents toward supporting a progressive organization in boosting revenue, productivity, and bottom-line profitability

profile                                                

ø  offer numerous years of progressive project management experience, with expertise in planning, procurement, vendor relations, and marketing

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  expertly identify and capitalize on opportunities to penetrate and develop markets; coordinate public relations efforts and advertising campaigns, design and implement online promotions, and monitor trends and developments

ø  direct financial administration, including maintaining responsibility for p&l, reporting, cost analyses, account reconciliation, and coding verification

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments

 

~ technical proficiencies ~

ms office ~ kronos ~ asi ~ inntime ~ aics ~ secure-res ~ overture/yahoo (ppc) ~ delphi (oop) ~ i-hotelier

professional experience                

advanced xerographics imaging systems, inc. (axis), orlando, fl                                                        2007 c 2009  

project manager

         successfully managed key client projects from start to finish; provided exceptional customer service and issue resolution assistance

         worked closely with development, operations, and production staff to ensure the timely production of quality projects

         actively monitored client accounts, coordinated materials replenishment, and delivered project updates to internal and external parties

 

grosvenor resort (now regal sun resort), lake buena vista, fl                                                            1997 c 2005

marketing manager

         effectively oversaw all aspects of marketing operations and administered annual $1m budget for online, print media, and cross-promotional campaigns; nominated for multiple performance awards

         managed marketing initiatives from inception through follow-up; planned promotional strategies, designed and approved print and online collateral, presented regular status reports, and analyzed program performance

         supervised administrative staff in daily performance; reviewed all accounting activity and reported on p&l

         entrusted with oversight of client and vendor relations, approving purchase orders, tracking financial administration and fulfillment, monitoring third-party websites for accuracy, and ensuring compliance with corporate standards

         conducted extensive research to identify best value for all purchasing needs and greatest opportunities for partnerships; negotiated contracts, coordinated affiliates, and managed promotional photo shoots

 

tupperware world headquarters, orlando, fl                                                                                         1992 c 1996

service coordinator (1996)

         in recognition of outstanding performance, steadily progressed within company to attain supervisory position responsible for oversight of distribution, purchasing, accounting, administrative, and customer service functions

         facilitated dynamic training programs and effectively counseled and guided team members to maximize performance

purchasing administrator / assistant buyer (1995 c 1996)

         efficiently steered purchasing operations; negotiated contractual specifications, processed and expedited orders, coordinated media/promotional efforts, and served as key point of contact for customers, vendors, and distributors

product & inventory control coordinator / assistant planner (1994 c 1995)

         proficiently oversaw the planning, materials management, production, and inventory levels of multiple product lines

expediter (1992 c 1994)

         directed the timely delivery of globally produced products

education                                           

general studies, valencia community college, st. cloud, fl

general studies, st. john's university, flushing, ny

advanced interview & interrogation techniques certification, wicklander-zulawski