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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
productive, quality-oriented administrative professional eager to contribute exceptional project management, interpersonal relation and clerical skills toward optimizing operations of a progressive organization.
profile
ø offer extensive experience in office administration and executive assistance, with comprehensive background in human resources and benefits administration.
ø effectively develop and implement targeted action plans to maximize operational productivity and efficiency.
ø proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø highly versatile; quickly master new roles, responsibilities, technologies, and environments.
ø facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.
ø demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.
professional experience
trgis 2008-present
benefit specialist
contribute organizational skills and strong attention to detail toward supporting all aspects of daily operations, with strong focus on optimizing productivity, efficiency and performance.
reporting directly to the department supervisor, strategically plan and coordinate reports and team assignments to maximize use of resources while controlling costs and meeting company needs.
apply advanced communication and interpersonal relation skills toward acting as first point of contact in responding to inquiries regarding all areas of employer benefit packages including medical, dental, vision, 401k, fsa plans, cobra, payroll deduction, pto, short- and long-term disability and life insurance.
innovatively design and develop company banners, cards, notices and signs.
proactively volunteer to join and participate on company planning committee and organize employee activities.
verification specialist
acquired valuable experience in insurance verification and general knowledge of medical terms; worked for a medical facilities company, gaining valuable knowledge of medical definitions, processes and procedures.
florida metropolitan university 2000-2005
senior administrative assistant
won staff of the quarter award twice due to exceptional dedication and performance.
achieved the annual special recognition award for outstanding support.
trained, mentored and motivated new hires through comprehensive orientation process, playing an instrumental role in the development of top performing team members.
relied upon to complete all aspects of payroll for 300+ staff members, demonstrating exceptional multitasking and prioritizing abilities in achieving goals and timelines.
conducted comprehensive research and analysis to organize data and create detailed reports and presentations.
exhibited dynamic leadership qualities in supervising the administrative staff, with full accountability for directly supporting 7 senior executives.
demonstrated solid knowledge and experience with accounts payable and receivable, as well as general ledger bookkeeping.
technical skills
microsoft windows xp and vista, microsoft office, adobe, stratasoft, sap and internal & internet applications
volunteer activities
greyhound pets of america volunteer; greyhound foster parent
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