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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
Phone: (xxx-xxx-xxxx
abc@xyz.com
Master Water Restorer eager to contribute extensive estimating and project management expertise toward supporting a progressive company in achieving business goals and objectives.
Profile
Significant background in water mitigation, sewer damage and mold remediation; equally proficient in hands-on tasks and directing crew members.
Considerable management experience; train, motivate, and direct crew in performing tasks efficiently and professionally; enforce and ensure strict attention to occupational health/safety rules and regulations.
Substantial experience in contract administration, public/client relations, estimating, project leadership, and driving outstanding customer service and satisfaction.
Leverage proven organizational strengths to determine/devise work schedules, supervise staff, and steer stringent quality control and assurance.
Committed to completing initiatives within challenging timeline and budget parameters; gracefully balance multiple priorities with competing deadlines.
Captured and maintained excellent cost savings through strategic negotiations with vendors, insurance providers, sub-contractors, and material suppliers to reduce costs and improve net profitability.
Professional Experience
Flood Tech, Palm Desert, CA, 2004 to 2009
General Manager
- Spearheaded daily business operations for firm providing water damage restoration and mold remediation to residential and commercial client base.
- Successfully completed water damage and mold remediation projects ranging from $2.5K to $40K+, with accountability for submitting bids, establishing customer rapport, directing technicians, and liaising between client and insurance company.
- Leveraged a sharp eye for detail to accurately estimate all water mitigation, sewer damage and mold remediation.
- Streamlined administrative operations by resourcefully creating database to share information between front and back office.
- Drove marketing and advertising campaigns, methods and approaches to solicit new customers, and provided superlative service to maximize referrals, retention, and satisfaction.
- Established and maintained a 90% referral-based business.
- Applied dynamic leadership talents toward interviewing, hiring, training, directing and supervising up to 25 employees; devised work schedules and dispatched staff to job sites.
Continued
Yyyyyy x. yyyyyy ~ Page 2 of 2
Professional Experience continued
- Facilitated industry-specific continuing education courses on a monthly basis to ensure competitive positioning and top-performing technicians.
- Exercised excellent organizational, planning and financial skills to purchase materials, process payroll, perform vendor negotiations, and ensure consistent adherence to budgets.
- Championed business growth of 60% in one year through effective sales management and cold-calling efforts.
Professional Development & Certifications
MWR Master Water Restorer
JSR Journeyman Fire & Smoke Restorer
JTC Journeyman Textile Cleaner
ASD Applied Structural Drying
AMRT Applied Microbial Remediation Technician
WRT Water Damage Restoration
SRT Fire & Smoke Restoration
HST Health & Safety Technician
RRT CPT Repair & Reinstallation
CCT Carpet Cleaning Technician
UFT Upholstery & Fabric Cleaning Technician
Xactimate Level 1 and 2
Seminars & Workshops:
Chuck Dewald Drying School & Vortex Drying
Applied Thermography
Commercial Drying Technician C Going Commercial
More Flood Marketing
WFCA Carpet Installation
ITCS Stone Restoration and Refinishing
Ecolab Stone Restoration and Maintenance
North Respiratory Protection Awareness
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
Phone: (xxx-xxx-xxxx
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
Are
you currently seeking an ambitious and personable <insert job
title/position> with strong leadership experience, proficiency in the water
damage restoration industry, and an extensive project management
background? If so, I m submitting my resume for your review. In
advance, thank you for your time and consideration.
As indicated in the accompanying resume, I bring to you outstanding talents in project estimating and coordination, excellent qualifications in mold remediation, and exemplary expertise in cost control, personnel leadership, and customer service. To complement these qualifications, I offer an unwavering commitment to achieving quality and efficiency in all endeavors.
If selected to join your organization, you will find me to be a conscientious and dedicated professional committed to supporting you in achieving your objectives through superior performance and initiative. I would most certainly be a valuable asset to <insert name of company>, and look forward to interviewing with you in the near future.
Truly yours,
Yyyyyy x. yyyyyy
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