xxx-xxx-xxxx 0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com

yyyyyy x. yyyyyy

yyyyyy x. yyyyyy

medical billing/coding specialist in process of earning academic credentials and offering practical experience eager to contribute to the employer's operations as a motivated team member.

profile

ø  offer professional and academic experience in medical billing/coding, with comprehensive customer service and office administration background.

ø  effectively develop and implement targeted plans to maximize operational productivity and efficiency.

ø  exceptional ability to research and evaluate current industry trends and products and use findings toward designing and executing innovative strategies to boost performance.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff, clients and external contractors.

ø  proficient in utilizing multi-line phones/switchboard and handling customer service/data entry.

education

associates in medical billing and insurance coding (in progress) - herzing college

professional experience

receptionist - va primary care clinic                                                                                  2008

  contributed detail orientation and organizational skills in handling diverse office administration activities, with strong focus on optimizing productivity and efficiency.

  strategically planned and coordinated schedules to maximize use of resources while controlling costs and meeting company needs.

  applied advanced communication skills toward acting as first point of contact in responding to customer inquiries, transferring incoming calls and checking patients in and out.

 

teller - national city corporation                                                                                         2008

  proactively implemented customer service strategies to cross-sell bank products and services.

  facilitated banking functions and promoted superior service and exceptional customer satisfaction.

 

medical billing - emergency medicine physicians                                                                2007

  proficiently processed high-volume patient charts using automated database for optimal efficiency and quality.

  tracked incoming/outgoing chart flow and verified and billed insurance companies, demonstrating exceptional multitasking and prioritizing abilities in achieving operational goals and timelines.

 

ownership researcher - nreis                                                                                          2006-2007

  conducted comprehensive ownership research and analysis of home deeds and property liens.

  applied sharp business acumen toward defining and implementing policies to boost overall operational performance.

 

teller - clearview federal credit union                                                                                 2006-2007

  effectively and promptly handled customer transactions, emphasizing accuracy and customer satisfaction.

  exhibited strong interpersonal relation skills in successfully cross-selling products and services.

 

night auditor/manager - microtel inn & suites                                                                      2006

  illustrated strong leadership qualities in efficiently steering payroll, auditing documentation and banking duties.

  successfully ensured superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

  managed, motivated and mentored all levels of employees, playing an instrumental role in the development of top performing team members.

technical skills

microsoft office programs; 10,000 kpm alpha, 15,000 kpm num, 73+ wpm typing